<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
        {font-family:Wingdings;
        panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
        {font-family:Wingdings;
        panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
        {font-family:Consolas;
        panose-1:2 11 6 9 2 2 4 3 2 4;}
@font-face
        {font-family:Webdings;
        panose-1:5 3 1 2 1 5 9 6 7 3;}
@font-face
        {font-family:Verdana;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0cm;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
p
        {mso-style-priority:99;
        mso-margin-top-alt:auto;
        margin-right:0cm;
        mso-margin-bottom-alt:auto;
        margin-left:0cm;
        font-size:12.0pt;
        font-family:"Times New Roman","serif";}
pre
        {mso-style-priority:99;
        mso-style-link:"Pré-formatação HTML Char";
        margin:0cm;
        margin-bottom:.0001pt;
        font-size:10.0pt;
        font-family:"Courier New";}
span.Pr-formataoHTMLChar
        {mso-style-name:"Pré-formatação HTML Char";
        mso-style-priority:99;
        mso-style-link:"Pré-formatação HTML";
        font-family:Consolas;}
span.EstiloDeEmail20
        {mso-style-type:personal-reply;
        font-family:"Calibri","sans-serif";
        color:#1F497D;}
.MsoChpDefault
        {mso-style-type:export-only;
        font-size:10.0pt;}
@page WordSection1
        {size:612.0pt 792.0pt;
        margin:70.85pt 3.0cm 70.85pt 3.0cm;}
div.WordSection1
        {page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=PT-BR link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Colega, <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>A lista asteriskbrasil-biz é somente para assuntos comerciais. Encaminhe suas dúvidas para a lista asteriskbrasil.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Atenciosamente,<o:p></o:p></span></p><p class=MsoNormal><b><span lang=IT style='font-size:20.0pt;font-family:"Arial","sans-serif";color:navy'>_____________________</span></b><span style='font-size:13.5pt;color:black'><o:p></o:p></span></p><p class=MsoNormal><b><span lang=IT style='font-size:9.0pt;font-family:"Arial","sans-serif";color:navy'>Gelmerson de Oliveira, </span></b><span lang=IT style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'>Analista de Suporte</span><span style='font-size:13.5pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'>Hiperfone Comércio e Serviços de Comunicações Ltda.</span></b><span style='font-size:13.5pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span lang=IT style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'>Rua José Farias, 98, Ed Plena Center 601 – Santa Luiza</span><span style='font-size:13.5pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span lang=IT style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'>Vitória ES CEP 29 045-945</span><span style='font-size:13.5pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'><br></span></b><span style='font-size:10.0pt;font-family:Wingdings;color:black'>(</span><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'> 27 3222-1515 | 0800 603 2523</span></b><span style='font-size:13.5pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:Wingdings;color:black'>+</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> </span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#99CC00'><a href="ti@hiperfone.com.br"><span style='color:#99CC00'>ti@hiperfone.com.br</span></a></span></b><b><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></b></p><p class=MsoNormal><span lang=IT style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'>Acesse Agora:</span><b><span lang=IT style='font-size:9.0pt;font-family:"Arial","sans-serif";color:navy'> </span></b><b><span lang=IT style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#99CC00'><a href="http://www.hiperfone.com.br/"><span style='color:#99CC00;text-decoration:none'>www.hiperfone.com.br</span></a></span></b><span style='font-size:13.5pt;color:black'><o:p></o:p></span></p><p class=MsoNormal><span lang=IT style='font-size:24.0pt;font-family:Webdings;color:green'>P</span><span lang=IT style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'> </span><span lang=IT style='font-size:9.0pt;font-family:"Arial","sans-serif";color:green'>Você precisa mesmo imprimir?</span><span style='font-size:13.5pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>De:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> asteriskbrasil-biz-bounces@listas.asteriskbrasil.org [mailto:asteriskbrasil-biz-bounces@listas.asteriskbrasil.org] <b>Em nome de </b>ivamgodoy<br><b>Enviada em:</b> quarta-feira, 17 de julho de 2013 14:03<br><b>Para:</b> asteriskbrasil-biz@listas.asteriskbrasil.org<br><b>Assunto:</b> [Asteriskbrasil-biz] Fwd: ENC: Agent Console<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p> <o:p></o:p></p><div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Prezados Colegas,</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'> Alguém poderia me ajudar ? Conforme o anexo não consigo logar no call center, após ter criado um usuário no grupo de agentes tento me logar no console como agente e não consigo ele dá o erro:</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:red;background:#C9D7F1'>Não é possível iniciar agente identifique-se - (interno) getagentstatus: tcp :/ / localhost: 20005: (111) Conexão recusada</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:red;background:#C9D7F1'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:red;background:#C9D7F1'>Alguém saberia me dizer PQ???</span><o:p></o:p></p></div></div></div></div><div><p class=MsoNormal>-- <o:p></o:p></p><pre> <o:p></o:p></pre></div></div></body></html>