<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"><meta http-equiv="Content-Type" content="text/html charset=windows-1252"><meta http-equiv="Content-Type" content="text/html charset=windows-1252"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;">Boa tarde.<div><br></div><div>Venho por meio deste divulgar o seguinte:</div><div><br></div><div><b>Treinamento Asterisk com Call Center</b></div><div><br></div><div>Local:</div><div><b><span class="Apple-tab-span" style="white-space:pre">        </span>Barueri/SP</b></div><div>Data:</div><div><b><span class="Apple-tab-span" style="white-space:pre">        </span>12&nbsp;à 15/Maio</b></div><div><br></div><div>Informações:</div><div><b><span class="Apple-tab-span" style="white-space:pre">        </span>Fone: (11) 3090-1030</b></div><div><b><span class="Apple-tab-span" style="white-space:pre">        </span>e-mail: <a href="mailto:treinamentos@asteriks.com.br">treinamentos@asteriks.com.br</a></b></div><div><br></div><div><b>Nome do Curso:</b></div><div><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><span lang="PT-BR" style="font-size:9.0pt;line-height:150%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">Asterisk na
Prática – Monitorando o seu Call Center</span></p><div><div><b>Carga Horária:</b></div><div></div></div><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><span lang="PT-BR" style="font-size:9.0pt;line-height:150%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">32 horas</span></p><div><div><b>Público Alvo:</b></div></div><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
200%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-size:9.0pt;line-height:200%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">Técnicos,
analistas, administradores de redes ou profissionais interessados em utilizar o
seu Asterisk PBX para monitoramento e gerenciamento de um Call Center.</span></p><div><div><b>Objetivos do Treinamento:</b></div></div><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-size:9.0pt;line-height:150%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">Configurar e
customizar o Asterisk IPBX para ambientes de Call Center.<o:p></o:p></span></p><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-size:9.0pt;line-height:150%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">Instalação e
configuração do QueueMetrics;<o:p></o:p></span></p><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-size:9.0pt;line-height:150%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">Implementação de
recursos avançados de Call Center, através do plano de discagem;<o:p></o:p></span></p><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-size:9.0pt;line-height:150%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">Funcionalidades avançadas
associadas a Call Center e Asterisk.<o:p></o:p></span></p><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-size:9.0pt;line-height:150%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">Implementação de
componente para reconhecimento de voz (ASR) e texto para fala (text-to-speech),
baseado no software Verbio.</span></p><div><div><b>Pré-Requisitos:</b></div></div><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><span lang="PT-BR" style="text-indent: -18pt; font-size: 9pt; line-height: 150%; font-family: Wingdings;">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><span lang="PT-BR" style="line-height: 150%; text-indent: -18pt; font-family: Calibri;">Leitura básica em
inglês técnico;</span></p><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-size:9.0pt;line-height:150%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><b><span lang="PT-BR" style="font-family:Calibri;
mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-font-family:
Arial">Conhecimentos de lógica de programação;<o:p></o:p></span></b></p><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-size:9.0pt;line-height:150%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><b><span lang="PT-BR" style="font-family:Calibri;
mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-font-family:
Arial">Mínimo de 1 (um) ano de experiência com Asterisk e construção de planos
de discagem:<o:p></o:p></span></b></p><p class="MsoNormal" style="margin-left:72.0pt;text-indent:-72.0pt;mso-text-indent-alt:
-9.0pt;line-height:150%;mso-list:l0 level3 lfo1;tab-stops:list 72.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-hansi-theme-font:
minor-latin;mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin"><span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>i.<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">Máscaras<o:p></o:p></span></p><p class="MsoNormal" style="margin-left:72.0pt;text-indent:-72.0pt;mso-text-indent-alt:
-9.0pt;line-height:150%;mso-list:l0 level3 lfo1;tab-stops:list 72.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-hansi-theme-font:
minor-latin;mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin"><span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>ii.<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">Expressões lógicas
e matemáticas<o:p></o:p></span></p><p class="MsoNormal" style="margin-left:72.0pt;text-indent:-72.0pt;mso-text-indent-alt:
-9.0pt;line-height:150%;mso-list:l0 level3 lfo1;tab-stops:list 72.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-hansi-theme-font:
minor-latin;mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin"><span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>iii.<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">Macros<o:p></o:p></span></p><p class="MsoNormal" style="margin-left:72.0pt;text-indent:-72.0pt;mso-text-indent-alt:
-9.0pt;line-height:150%;mso-list:l0 level3 lfo1;tab-stops:list 72.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-hansi-theme-font:
minor-latin;mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin"><span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>iv.<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">Manipulação de
variáveis<o:p></o:p></span></p><p class="MsoNormal" style="margin-left:72.0pt;text-indent:-72.0pt;mso-text-indent-alt:
-9.0pt;line-height:150%;mso-list:l0 level3 lfo1;tab-stops:list 72.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-hansi-theme-font:
minor-latin;mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin"><span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>v.<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">Inclusão de
contextos<o:p></o:p></span></p><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-size:9.0pt;line-height:150%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">Conhecimentos intermediários
em Linux</span></p><div><div><b>Pontos Fortes do Treinamento:</b></div></div><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-size:9.0pt;line-height:150%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">As aulas são 85%
práticas, ministradas em laboratórios desenvolvidos e testados por
profissionais com larga experiência em VoIP e Asterisk;<o:p></o:p></span></p><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-size:9.0pt;line-height:150%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f">
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</o:lock></v:path></v:stroke></v:shapetype><v:shape id="Picture_x0020_4" o:spid="_x0000_s2050" type="#_x0000_t75" alt="Description: dcap_rgb.gif" style="position: absolute; left: 0px; margin-left: 462pt; margin-top: 16.95pt; width: 46.8pt; height: 43.6pt; z-index: 251661312; visibility: visible;">
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</w:wrap></v:imagedata></v:shape><b><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:
minor-latin;mso-bidi-font-family:Arial">Fórum de dúvidas exclusivo para os
alunos: </span></b><span lang="PT-BR"><a href="http://www.asteriks.com.br"><b><span style="font-family:Calibri;
mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-font-family:
Arial">http://www.asteriks.com.br</span></b></a></span><b><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial"><o:p></o:p></span></b></p><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-size:9.0pt;line-height:150%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><b><span lang="PT-BR" style="font-family:Calibri;
mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-font-family:
Arial">Instrutor certficado dCAP (Digium Certified Asterisk Professional), com
mais de 5 anos de experiência em projetos envolvendo Asterisk e VoIP, com mais
de 1000 horas aula ministradas; <o:p></o:p></span></b></p><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-size:9.0pt;line-height:150%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">O aluno terá
contato com todas as configurações necessárias para habilitar o gerenciamento e
monitoramento de um ambiente de Call Center baseado em Asterisk;</span></p><div><div><b>Conteúdo Programático:</b></div></div><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-size:9.0pt;line-height:150%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">Revisão sobre Plano
de discagem; <o:p></o:p></span></p><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-size:9.0pt;line-height:150%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">Configuração de
DAC - Distribuição automática de chamadas (Filas de Atendimento);<o:p></o:p></span></p><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-size:9.0pt;line-height:150%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">Instalação e
configuração do QueueMetrics, um dos produtos mais maduros e utilizados em
soluções para Call Center com o Asterisk;<o:p></o:p></span></p><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-size:9.0pt;line-height:150%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">Desenvolvimento de
soluções avançadas de plano de discagem associadas a Call Center, tais como:
login, logout, entrada e saída de pausa dos agentes, entre outras;<o:p></o:p></span></p><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-size:9.0pt;line-height:150%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">Instalação e
configuração do Verbio.</span></p><div><div><b>Material Didático:</b></div></div><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-size:9.0pt;line-height:150%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">Apostilas do
treinamento;<o:p></o:p></span></p><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-size:9.0pt;line-height:150%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">01 headset;<o:p></o:p></span></p><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><!--[if !supportLists]--><span lang="PT-BR" style="font-size:9.0pt;line-height:150%;font-family:Wingdings;
mso-fareast-font-family:Wingdings;mso-bidi-font-family:Wingdings">ü<span style="font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">&nbsp; </span></span><!--[endif]--><span lang="PT-BR" style="font-family:Calibri;mso-ascii-theme-font:minor-latin;
mso-hansi-theme-font:minor-latin;mso-bidi-font-family:Arial">Certificado de
conclusão.</span></p><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><span style="line-height: 150%; text-indent: -18pt;"><br></span></p><p class="MsoNormal" style="margin-left:36.0pt;text-indent:-18.0pt;line-height:
150%;mso-list:l0 level2 lfo1;tab-stops:list 36.0pt"><span style="line-height: 150%; text-indent: -18pt;">--&nbsp;</span></p></div><div><div apple-content-edited="true"><span class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px;">Atenciosamente,<br><br>ALEXANDRE KELLER<br><br><a href="http://twitter.com/alexandrekeller">http://twitter.com/alexandrekeller</a><br><a href="http://www.facebook.com/alexandre.keller.BR">http://www.facebook.com/alexandre.keller.BR</a><br><br>"Dinheiro é a consequência de um&nbsp;trabalho bem feito e não o motivo&nbsp;para se fazer um bom trabalho."<br><br>P Antes de imprimir pense em seu&nbsp;compromisso com o Meio Ambiente.</span>
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