<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
<meta name=ProgId content=Word.Document>
<meta name=Generator content="Microsoft Word 10">
<meta name=Originator content="Microsoft Word 10">
<link rel=File-List href="cid:filelist.xml@01C64C3D.0E472F20">
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="PersonName"/>
<!--[if gte mso 9]><xml>
<o:OfficeDocumentSettings>
<o:DoNotRelyOnCSS/>
</o:OfficeDocumentSettings>
</xml><![endif]--><!--[if gte mso 9]><xml>
<w:WordDocument>
<w:SpellingState>Clean</w:SpellingState>
<w:GrammarState>Clean</w:GrammarState>
<w:DocumentKind>DocumentEmail</w:DocumentKind>
<w:HyphenationZone>21</w:HyphenationZone>
<w:EnvelopeVis/>
<w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel>
</w:WordDocument>
</xml><![endif]--><!--[if !mso]>
<style>
st1\:*{behavior:url(#default#ieooui) }
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;
        mso-font-charset:0;
        mso-generic-font-family:swiss;
        mso-font-pitch:variable;
        mso-font-signature:553679495 -2147483648 8 0 66047 0;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {mso-style-parent:"";
        margin:0cm;
        margin-bottom:.0001pt;
        mso-pagination:widow-orphan;
        font-size:12.0pt;
        font-family:"Times New Roman";
        mso-fareast-font-family:"Times New Roman";}
a:link, span.MsoHyperlink
        {color:blue;
        text-decoration:underline;
        text-underline:single;}
a:visited, span.MsoHyperlinkFollowed
        {color:blue;
        text-decoration:underline;
        text-underline:single;}
p
        {mso-margin-top-alt:auto;
        margin-right:0cm;
        mso-margin-bottom-alt:auto;
        margin-left:0cm;
        mso-pagination:widow-orphan;
        font-size:12.0pt;
        font-family:"Times New Roman";
        mso-fareast-font-family:"Times New Roman";}
span.gmailquote
        {mso-style-name:gmail_quote;}
span.e
        {mso-style-name:e;}
span.EstiloDeEmail20
        {mso-style-type:personal-reply;
        mso-style-noshow:yes;
        mso-ansi-font-size:10.0pt;
        mso-bidi-font-size:10.0pt;
        font-family:Arial;
        mso-ascii-font-family:Arial;
        mso-hansi-font-family:Arial;
        mso-bidi-font-family:Arial;
        color:navy;}
span.SpellE
        {mso-style-name:"";
        mso-spl-e:yes;}
span.GramE
        {mso-style-name:"";
        mso-gram-e:yes;}
@page Section1
        {size:612.0pt 792.0pt;
        margin:70.85pt 3.0cm 70.85pt 3.0cm;
        mso-header-margin:35.4pt;
        mso-footer-margin:35.4pt;
        mso-paper-source:0;}
div.Section1
        {page:Section1;}
-->
</style>
<!--[if gte mso 10]>
<style>
/* Style Definitions */
table.MsoNormalTable
        {mso-style-name:"Tabela normal";
        mso-tstyle-rowband-size:0;
        mso-tstyle-colband-size:0;
        mso-style-noshow:yes;
        mso-style-parent:"";
        mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
        mso-para-margin:0cm;
        mso-para-margin-bottom:.0001pt;
        mso-pagination:widow-orphan;
        font-size:10.0pt;
        font-family:"Times New Roman";}
</style>
<![endif]-->
</head>
<body lang=PT-BR link=blue vlink=blue style='tab-interval:35.4pt'>
<div class=Section1>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Posso...<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Tenho ele</span></font></span><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> instalado <span class=SpellE>aki</span> <span class=SpellE>tb</span>...<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Me manda</span></font></span><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> as configurações da sua fila para eu comparar <span class=SpellE>aki</span>...<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy;mso-no-proof:yes'><o:p> </o:p></span></font></p>
<p class=MsoNormal><st1:PersonName><font size=1 color=navy face=Arial><span
style='font-size:7.5pt;font-family:Arial;color:navy;mso-no-proof:yes'>Ciro A.
Toscano</span></font></st1:PersonName><font color=navy><span style='color:
navy;mso-no-proof:yes'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy;mso-no-proof:yes'>Gerente de Tecnologia</span></font><font
color=navy><span style='color:navy;mso-no-proof:yes'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy;mso-no-proof:yes'><a
href="mailto:ciro@sntbsb.com.br">ciro@sntbsb.com.br</a></span></font><font
color=navy><span style='color:navy;mso-no-proof:yes'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy;mso-no-proof:yes'>61 3035-9031</span></font><font
color=navy><span style='color:navy;mso-no-proof:yes'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy;mso-no-proof:yes'> <o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Mensagem original-----<br>
<b><span style='font-weight:bold'>De:</span></b> asteriskbrasil-bounces@listas.<span
class=GramE>asteriskbrasil</span>.<span class=GramE>org</span>
[mailto:asteriskbrasil-bounces@listas.asteriskbrasil.org] <b><span
style='font-weight:bold'>Em nome de </span></b>Tom Lima<br>
<b><span style='font-weight:bold'>Enviada em:</span></b> segunda-feira, 20 de
março de 2006 16:30<br>
<b><span style='font-weight:bold'>Para:</span></b> asteriskbrasil@listas.<span
class=GramE>asteriskbrasil</span>.<span class=GramE>org</span><br>
<b><span style='font-weight:bold'>Assunto:</span></b> Re: [AsteriskBrasil] RES:
Fila de atendimento</span></font></p>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:
12.0pt;margin-left:35.4pt'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>To usando o AMP. <span class=GramE>pode</span> me
ajuda nele Ciro ???<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><span class=gmailquote><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>Em 20/03/06, <b><span
style='font-weight:bold'>Ciro A. Toscano</span></b> <<a
href="mailto:ciro@sntbsb.com.br">ciro@sntbsb.com.br</a>> escreveu:</span></font></span>
<o:p></o:p></p>
<div>
<p style='margin-left:35.4pt'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Tom...</span></font><o:p></o:p></p>
<p style='margin-left:35.4pt'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font><o:p></o:p></p>
<p style='margin-left:35.4pt'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Vc está usando alguma GUI
pra fazer configurações? Tipo AMP?</span></font><o:p></o:p></p>
<p style='margin-left:35.4pt'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Se sim posso te ajudar...</span></font><o:p></o:p></p>
<p style='margin-left:35.4pt'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Mas o detalhe é o
seguinte: se vc colocar a opção de dar a posição na fila, ele sempre vai fazer
isso... </span></font><o:p></o:p></p>
<p style='margin-left:35.4pt'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font><o:p></o:p></p>
<div>
<p style='margin-left:35.4pt'><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'> </span></font><o:p></o:p></p>
<p style='margin-left:35.4pt'><font size=1 color=navy face=Arial><span
style='font-size:7.5pt;font-family:Arial;color:navy'>Ciro A. <span class=GramE>Toscano</span></span></font><o:p></o:p></p>
<p style='margin-left:35.4pt'><font size=1 color=navy face=Arial><span
style='font-size:7.5pt;font-family:Arial;color:navy'>Gerente de Tecnologia</span></font><o:p></o:p></p>
<p style='margin-left:35.4pt'><font size=1 color=navy face=Arial><span
style='font-size:7.5pt;font-family:Arial;color:navy'><a
href="mailto:ciro@sntbsb.com.br" target="_blank"
onclick="return top.js.OpenExtLink(window,event,this)">ciro@sntbsb.com.br </a></span></font><o:p></o:p></p>
<p style='margin-left:35.4pt'><font size=1 color=navy face=Arial><span
style='font-size:7.5pt;font-family:Arial;color:navy'>61 3035-9031</span></font><o:p></o:p></p>
<p style='margin-left:35.4pt'><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'> </span></font><o:p></o:p></p>
</div>
<p style='margin-left:35.4pt'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font><o:p></o:p></p>
<p style='margin-left:70.8pt'><font size=2 face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma'>-----Mensagem original-----<br>
<b><span style='font-weight:bold'>De:</span></b> asteriskbrasil-bounces@listas.<span
class=GramE>asteriskbrasil</span>.org [mailto:<a
href="mailto:asteriskbrasil-bounces@listas.asteriskbrasil.org" target="_blank"
onclick="return top.js.OpenExtLink(window,event,this)">asteriskbrasil-bounces@listas.asteriskbrasil.org</a>]
<b><span style='font-weight:bold'>Em nome de </span></b>Tom Lima<br>
<b><span style='font-weight:bold'>Enviada em:</span></b> segunda-feira, 20 de
março de 2006 15:39<br>
<b><span style='font-weight:bold'>Para:</span></b> asteriskbrasil@listas.<span
class=GramE>asteriskbrasil</span>.<span class=GramE>org</span><br>
<b><span style='font-weight:bold'>Assunto:</span></b> [AsteriskBrasil] Fila de
atendimento</span></font><o:p></o:p></p>
<div><span id="q_10a190cc33ca4403_1">
<p style='margin-left:70.8pt'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p style='margin-left:70.8pt'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Boa tarde a todos<br>
<br>
Estou com um problema que o <span class=GramE>seguinte:</span><br>
Tenho X numeros de atendentes, nenhum esta ocupado no momento, chega uma
ligação e da a seguinte messagem "você é o primeiro da fila" , o que
eu quero que faça é seguinte. Caso não tenha niguem atendendo no momento ou
tenha alguem disponivel para realizar o atendimento, que caia direto no
atendente, pois acho eu que não tem a necessidade da messegem avisando
que o cliente é o primeiro na fila, ja que ele é o unico da fila, isso é
interessante pra quem ta em segundo, terceiro assim por diante. Alguem sabe
como faço pra configurar isso. <br clear=all>
<br>
<br>
<br>
<br>
-- <br>
- Consultoria <span class=GramE>VoIP</span><br>
- Soluções de voz com Asterisk<br>
- Servidores GNU/Linux <o:p></o:p></span></font></p>
</div>
</span>
<p style='margin-left:70.8pt'><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'>--<br>
No virus found in this incoming message.<br>
Checked by AVG Free Edition.<br>
Version: 7.1.385 / Virus Database: 268.2.5/<span class=GramE>284 - Release</span>
Date: 17/3/2006</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<p style='margin-left:35.4pt'><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'>--<br>
No virus found in this outgoing message.<br>
Checked by AVG Free Edition.<br>
Version: 7.1.385 / Virus Database: 268.2.5/<span class=GramE>284 - Release</span>
Date: 17/3/2006</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:
12.0pt;margin-left:35.4pt'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><br>
_______________________________________________<br>
<span class=GramE>LIsta</span> de discussões AsteriskBrasil.org<br>
<a href="mailto:AsteriskBrasil@listas.asteriskbrasil.org"
onclick="return top.js.OpenExtLink(window,event,this)">AsteriskBrasil@listas.asteriskbrasil.org
</a><br>
<a href="http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil"
target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil</a>
<br>
<br>
_______________________________________________<br>
Acesse o wiki AsteriskBrasil.org:<br>
<a href="http://www.asteriskbrasil.org" target="_blank"
onclick="return top.js.OpenExtLink(window,event,this)">http://www.asteriskbrasil.org
</a><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><br>
<br clear=all>
<br>
-- <br>
- Consultoria <span class=GramE>VoIP</span><br>
- Soluções de voz com Asterisk<br>
- Servidores GNU/Linux <o:p></o:p></span></font></p>
<p style='margin-left:35.4pt'><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'>--<br>
No virus found in this incoming message.<br>
Checked by AVG Free Edition.<br>
Version: 7.1.385 / Virus Database: 268.2.5/<span class=GramE>284 - Release</span>
Date: 17/3/2006</span></font><o:p></o:p></p>
</div>
</body>
</html>
<BR>
<P><FONT SIZE=2>--<BR>
No virus found in this outgoing message.<BR>
Checked by AVG Free Edition.<BR>
Version: 7.1.385 / Virus Database: 268.2.5/284 - Release Date: 17/3/2006<BR>
</FONT> </P>