queues.conf<br><br>[123]<br>wrapuptime=0<br>timeout=15<br>strategy=ringall<br>retry=5<br>queue-youarenext=queue-youarenext<br>queue-thereare=queue-thereare<br>queue-thankyou=queue-thankyou<br>queue-callswaiting=queue-callswaiting
<br>music=default<br>monitor-join=yes<br>monitor-format=<br>member=Local/3027@from-internal<br>member=Local/3013@from-internal<br>member=Local/3001@from-internal<br>maxlen=0<br>leavewhenempty=no<br>joinempty=yes<br>context=
<br>announce-holdtime=no<br>announce-frequency=30<br><br>extensions.conf<br><br>[ext-queues]<br>include => ext-queues-custom<br>exten => 123,1,Answer() ;<br>exten => 123,2,SetCIDName(${CALLERIDNAME}) ;<br>exten => 123,3,SetVar(MONITOR_FILENAME=/var/spool/asterisk/monitor/q${EXTEN}-${TIMESTAMP}-${UNIQUEID}) ;
<br>exten => 123,4,Queue(333|t|||0) ; Telefonista<br>exten => 123*,1,Macro(agent-add,333,) ;<br>exten => 123**,1,Macro(agent-del,333) ;<br><br><br><br><br><br><br><div><span class="gmail_quote">Em 20/03/06, <b class="gmail_sendername">
Ciro A. Toscano</b> <<a href="mailto:ciro@sntbsb.com.br">ciro@sntbsb.com.br</a>> escreveu:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Posso...</span></font></p>
<p><span><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Tenho ele</span></font></span><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">
instalado <span>aki</span> <span>tb</span>...</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><span><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Me manda</span></font></span><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">
as configurações da sua fila para eu comparar <span>aki</span>...</span></font></p><span class="q">
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<div>
<p><font color="navy" face="Times New Roman" size="3"><span style="font-size: 12pt; color: navy;"> </span></font></p>
<p><font color="navy" face="Arial" size="1"><span style="font-size: 7.5pt; font-family: Arial; color: navy;">Ciro A.
Toscano</span></font><font color="navy"><span style="color: navy;"></span></font></p>
<p><font color="navy" face="Arial" size="1"><span style="font-size: 7.5pt; font-family: Arial; color: navy;">Gerente de Tecnologia</span></font><font color="navy"><span style="color: navy;"></span></font></p>
<p><font color="navy" face="Arial" size="1"><span style="font-size: 7.5pt; font-family: Arial; color: navy;"><a href="mailto:ciro@sntbsb.com.br" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">ciro@sntbsb.com.br
</a></span></font><font color="navy"><span style="color: navy;"></span></font></p>
<p><font color="navy" face="Arial" size="1"><span style="font-size: 7.5pt; font-family: Arial; color: navy;">61 3035-9031</span></font><font color="navy"><span style="color: navy;"></span></font></p>
<p><font color="navy" face="Times New Roman" size="3"><span style="font-size: 12pt; color: navy;"> </span></font></p>
</div>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
</span><p style="margin-left: 35.4pt;"><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma;"><span class="q">-----Mensagem original-----<br>
<b><span style="font-weight: bold;">De:</span></b> asteriskbrasil-bounces@listas.<span>asteriskbrasil</span>.<span>org</span>
[mailto:<a href="mailto:asteriskbrasil-bounces@listas.asteriskbrasil.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">asteriskbrasil-bounces@listas.asteriskbrasil.org</a>] <b><span style="font-weight: bold;">
Em nome de </span></b>Tom Lima<br></span>
<b><span style="font-weight: bold;">Enviada em:</span></b> segunda-feira, 20 de
março de 2006 16:30<span class="q"><br>
<b><span style="font-weight: bold;">Para:</span></b> asteriskbrasil@listas.<span>asteriskbrasil</span>.<span>org</span><br></span>
<b><span style="font-weight: bold;">Assunto:</span></b> Re: [AsteriskBrasil] RES:
Fila de atendimento</span></font></p><div><span class="e" id="q_10a192b86ebc8fd8_7">
<p style="margin-left: 35.4pt;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
<p style="margin-right: 0cm; margin-bottom: 12pt; margin-left: 35.4pt;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">To usando o AMP. <span>pode</span> me
ajuda nele Ciro ???</span></font></p>
<div>
<p style="margin-left: 35.4pt;"><span><font face="Times New Roman" size="3"><span style="font-size: 12pt;">Em 20/03/06, <b><span style="font-weight: bold;">Ciro A. Toscano</span></b> <<a href="mailto:ciro@sntbsb.com.br" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
ciro@sntbsb.com.br</a>> escreveu:</span></font></span>
</p>
<div>
<p style="margin-left: 35.4pt;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Tom...</span></font></p>
<p style="margin-left: 35.4pt;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p style="margin-left: 35.4pt;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Vc está usando alguma GUI
pra fazer configurações? Tipo AMP?</span></font></p>
<p style="margin-left: 35.4pt;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Se sim posso te ajudar...</span></font></p>
<p style="margin-left: 35.4pt;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Mas o detalhe é o
seguinte: se vc colocar a opção de dar a posição na fila, ele sempre vai fazer
isso... </span></font></p>
<p style="margin-left: 35.4pt;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<div>
<p style="margin-left: 35.4pt;"><font color="navy" face="Times New Roman" size="3"><span style="font-size: 12pt; color: navy;"> </span></font></p>
<p style="margin-left: 35.4pt;"><font color="navy" face="Arial" size="1"><span style="font-size: 7.5pt; font-family: Arial; color: navy;">Ciro A. <span>Toscano</span></span></font></p>
<p style="margin-left: 35.4pt;"><font color="navy" face="Arial" size="1"><span style="font-size: 7.5pt; font-family: Arial; color: navy;">Gerente de Tecnologia</span></font></p>
<p style="margin-left: 35.4pt;"><font color="navy" face="Arial" size="1"><span style="font-size: 7.5pt; font-family: Arial; color: navy;"><a href="mailto:ciro@sntbsb.com.br" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
ciro@sntbsb.com.br </a></span></font></p>
<p style="margin-left: 35.4pt;"><font color="navy" face="Arial" size="1"><span style="font-size: 7.5pt; font-family: Arial; color: navy;">61 3035-9031</span></font></p>
<p style="margin-left: 35.4pt;"><font color="navy" face="Times New Roman" size="3"><span style="font-size: 12pt; color: navy;"> </span></font></p>
</div>
<p style="margin-left: 35.4pt;"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p style="margin-left: 70.8pt;"><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma;">-----Mensagem original-----<br>
<b><span style="font-weight: bold;">De:</span></b> asteriskbrasil-bounces@listas.<span>asteriskbrasil</span>.org [mailto:<a href="mailto:asteriskbrasil-bounces@listas.asteriskbrasil.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
asteriskbrasil-bounces@listas.asteriskbrasil.org</a>]
<b><span style="font-weight: bold;">Em nome de </span></b>Tom Lima<br>
<b><span style="font-weight: bold;">Enviada em:</span></b> segunda-feira, 20 de
março de 2006 15:39<br>
<b><span style="font-weight: bold;">Para:</span></b> asteriskbrasil@listas.<span>asteriskbrasil</span>.<span>org</span><br>
<b><span style="font-weight: bold;">Assunto:</span></b> [AsteriskBrasil] Fila de
atendimento</span></font></p>
<div><span>
<p style="margin-left: 70.8pt;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
<p style="margin-left: 70.8pt;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">Boa tarde a todos<br>
<br>
Estou com um problema que o <span>seguinte:</span><br>
Tenho X numeros de atendentes, nenhum esta ocupado no momento, chega uma
ligação e da a seguinte messagem "você é o primeiro da fila" , o que
eu quero que faça é seguinte. Caso não tenha niguem atendendo no momento ou
tenha alguem disponivel para realizar o atendimento, que caia direto no
atendente, pois acho eu que não tem a necessidade da messegem avisando
que o cliente é o primeiro na fila, ja que ele é o unico da fila, isso é
interessante pra quem ta em segundo, terceiro assim por diante. Alguem sabe
como faço pra configurar isso. <br clear="all">
<br>
<br>
<br>
<br>
-- <br>
- Consultoria <span>VoIP</span><br>
- Soluções de voz com Asterisk<br>
- Servidores GNU/Linux </span></font></p>
</span></div>
<p style="margin-left: 70.8pt;"><font face="Times New Roman" size="2"><span style="font-size: 10pt;">--<br>
No virus found in this incoming message.<br>
Checked by AVG Free Edition.<br>
Version: 7.1.385 / Virus Database: 268.2.5/<span>284 - Release</span>
Date: 17/3/2006</span></font></p>
</div>
<p style="margin-left: 35.4pt;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
<p style="margin-left: 35.4pt;"><font face="Times New Roman" size="2"><span style="font-size: 10pt;">--<br>
No virus found in this outgoing message.<br>
Checked by AVG Free Edition.<br>
Version: 7.1.385 / Virus Database: 268.2.5/<span>284 - Release</span>
Date: 17/3/2006</span></font></p>
<p style="margin-right: 0cm; margin-bottom: 12pt; margin-left: 35.4pt;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;"><br>
_______________________________________________<br>
<span>LIsta</span> de discussões AsteriskBrasil.org<br>
<a href="mailto:AsteriskBrasil@listas.asteriskbrasil.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">AsteriskBrasil@listas.asteriskbrasil.org
</a><br>
<a href="http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil</a>
<br>
<br>
_______________________________________________<br>
Acesse o wiki AsteriskBrasil.org:<br>
<a href="http://www.asteriskbrasil.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://www.asteriskbrasil.org
</a></span></font></p>
</div>
<p style="margin-left: 35.4pt;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;"><br>
<br clear="all">
<br>
-- <br>
- Consultoria <span>VoIP</span><br>
- Soluções de voz com Asterisk<br>
- Servidores GNU/Linux </span></font></p>
<p style="margin-left: 35.4pt;"><font face="Times New Roman" size="2"><span style="font-size: 10pt;">--<br>
No virus found in this incoming message.<br>
Checked by AVG Free Edition.<br>
Version: 7.1.385 / Virus Database: 268.2.5/<span>284 - Release</span>
Date: 17/3/2006</span></font></p>
</span></div></div><div><span class="e" id="q_10a192b86ebc8fd8_9">
<br>
<p><font size="2">--<br>
No virus found in this outgoing message.<br>
Checked by AVG Free Edition.<br>
Version: 7.1.385 / Virus Database: 268.2.5/284 - Release Date: 17/3/2006<br>
</font> </p>
</span></div><br>_______________________________________________<br>LIsta de discussões AsteriskBrasil.org<br><a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:AsteriskBrasil@listas.asteriskbrasil.org">
AsteriskBrasil@listas.asteriskbrasil.org</a><br><a onclick="return top.js.OpenExtLink(window,event,this)" href="http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil" target="_blank">http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil
</a><br><br>_______________________________________________<br>Acesse o wiki AsteriskBrasil.org:<br><a onclick="return top.js.OpenExtLink(window,event,this)" href="http://www.asteriskbrasil.org" target="_blank">http://www.asteriskbrasil.org
</a><br><br></blockquote></div><br><br clear="all"><br>-- <br>- Consultoria VoIP<br>- Soluções de voz com Asterisk<br>- Servidores GNU/Linux