<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline;}
span.EstiloDeEmail17
{mso-style-type:personal-compose;
font-family:Arial;
color:windowtext;}
@page Section1
{size:595.3pt 841.9pt;
margin:70.85pt 3.0cm 70.85pt 3.0cm;}
div.Section1
{page:Section1;}
-->
</style>
</head>
<body lang=PT-BR link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Afinal em modo realtime existe tabela p cadastrar os
agentes? Ou esse recurso só funciona em modo Static... com o agents.conf ??<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Encontrei esse how-to até ai tudo bem.. mas o recurso de autenticação
de agentes na fila não encontrei onde colocar em nenhuma tabela...<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>“...</span></font><font size=1 face=Verdana><span
lang=EN-US style='font-size:9.0pt;font-family:Verdana'>If a queue is defined in
both static and dynamic realtime, the static version is used. The agent <font
color=red><span style='color:red'>login <b><span style='font-weight:bold'>feature
currently only works for static queues though</span></b></span></font> (a similar
effect can be achieved with dynamic queues simply by inserting an appropriate
row for a new member).</span></font><font size=2 face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Desculpem a ignorancia mas nao entendi o trecho acima…
o login de agents funciona ou não em modo realtime.?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>ps.. já consegui com modo static criando os agents no
agents.conf e members em queue_members_table etc... mas gostaria de colocar
tbm o conteúdo do agents.conf em uma tabela no BD...<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Jr.<o:p></o:p></span></font></p>
</div>
</body>
</html>