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<DIV><FONT face=Arial size=2>Bom dia Thiago.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Em qual " .conf " esta
configuração?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=thiagarcia@gmail.com href="mailto:thiagarcia@gmail.com">Thiago
Garcia</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
title=asteriskbrasil@listas.asteriskbrasil.org
href="mailto:asteriskbrasil@listas.asteriskbrasil.org">asteriskbrasil@listas.asteriskbrasil.org</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, May 09, 2007 9:29
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [AsteriskBrasil] Não tocar
segunda chamada no Softfone</DIV>
<DIV><BR></DIV>Bom dia.<BR><BR> Não
sei se no asterisk 1.2 e utilizando Sip esta opção funciona também, pois
utilizo a versão 1.4, Iax2 e efetuo o login dos agentes através da aplicação
AddQueueMember(), mas nas configurações das filas no queue.conf voce coloca "
ringinuse=no " assim se o softphone estiver em uso a fila não passa a segunda
chamada.<BR><BR>Exemplo:<BR><BR>[filax]<BR>music=default<BR>strategy=rrmemory<BR>timeout=14<BR>retry=5<BR>wrapuptime=10
<BR>maxlen=20<BR>ringinuse=no<BR><BR><BR>Att:<BR>Thiago Garcia.<BR><BR><BR>
<DIV><SPAN class=gmail_quote>On 5/8/07, <B class=gmail_sendername>Eduardo
Pereira</B> <<A href="mailto:edupbar@gmail.com">edupbar@gmail.com </A>>
wrote:</SPAN>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">
<DIV text="#000000" bgcolor="#ffffff">Nunca mexi com o queuemetrics, mas a
função de gerencia de agentes e filas é do asterisk..... pelo que conheço do
queuemetrics é para coletar estatísticas. ...<BR><BR>as opções de log de
agentes são AgentCallbackLogin() AgentLogin() e AddQueueMember()<BR><BR>As
melhores opções são agentcallbacklogin e addqueuemember.<BR>você deve estar
com algum parâmetro de fila configurado erroneamente, se postar as
configurações do queues.conf e agents.con fica mais fácil de
ajudar..<BR><BR>Abraços<BR><BR>Abraço<BR><BR>Eduardo<BR><BR><A
onclick="return top.js.OpenExtLink(window,event,this)"
href="mailto:reginaldo_telecom@msn.com"
target=_blank>reginaldo_telecom@msn.com</A> escreveu:
<DIV><SPAN class=e id=q_1126d7c575bde577_1>
<BLOCKQUOTE type="cite">
<DIV><FONT face=Arial size=2>Queemetrics</FONT></DIV>
<DIV> </DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: rgb(0,0,0) 2px solid; MARGIN-RIGHT: 0px">
<DIV
style="FONT: 10pt arial; font-size-adjust: none; font-stretch: normal">-----
Original Message ----- </DIV>
<DIV
style="BACKGROUND: rgb(228,228,228) 0% 50%; FONT: 10pt arial; font-size-adjust: none; font-stretch: normal; moz-background-clip: -moz-initial; moz-background-origin: -moz-initial; moz-background-inline-policy: -moz-initial"><B>From:</B>
<A title=rafael.augusto@govoip.com.br
onclick="return top.js.OpenExtLink(window,event,this)"
href="mailto:rafael.augusto@govoip.com.br" target=_blank>Rafael
Augusto</A> </DIV>
<DIV
style="FONT: 10pt arial; font-size-adjust: none; font-stretch: normal"><B>To:</B>
<A title=asteriskbrasil@listas.asteriskbrasil.org
onclick="return top.js.OpenExtLink(window,event,this)"
href="mailto:asteriskbrasil@listas.asteriskbrasil.org"
target=_blank>asteriskbrasil@listas.asteriskbrasil.org </A></DIV>
<DIV
style="FONT: 10pt arial; font-size-adjust: none; font-stretch: normal"><B>Sent:</B>
Tuesday, May 08, 2007 1:49 PM</DIV>
<DIV
style="FONT: 10pt arial; font-size-adjust: none; font-stretch: normal"><B>Subject:</B>
[AsteriskBrasil] Não tocar segunda chamada no Softfone</DIV>
<DIV><BR></DIV>
<DIV>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Reginaldo, qual aplicação vc
está usando para logar os agentes?</SPAN></FONT></P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><BR>Abraços,</SPAN></FONT></P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
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<TABLE style="WIDTH: 307.5pt" cellSpacing=0 cellPadding=0
width=410 align=right border=0>
<TBODY>
<TR>
<TD
style="PADDING-RIGHT: 0pt; PADDING-LEFT: 0pt; PADDING-BOTTOM: 0pt; PADDING-TOP: 0pt">
<TABLE
style="BORDER-RIGHT: rgb(102,102,102) 1pt solid; BORDER-TOP: rgb(102,102,102) 1pt solid; BORDER-LEFT: rgb(102,102,102) 1pt solid; WIDTH: 307.5pt; BORDER-BOTTOM: rgb(102,102,102) 1pt solid"
cellSpacing=0 cellPadding=0 width=410 border=1>
<TBODY>
<TR height=1>
<TD
style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0.75pt; BORDER-TOP: medium none; PADDING-LEFT: 0.75pt; BACKGROUND: white 0% 50%; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: medium none; WIDTH: 100%; PADDING-TOP: 0.75pt; BORDER-BOTTOM: medium none; moz-background-clip: -moz-initial; moz-background-origin: -moz-initial; moz-background-inline-policy: -moz-initial"
width="100%" bgColor=white height=1>
<TABLE style="WIDTH: 100%" cellSpacing=0 cellPadding=0
width="100%" border=0>
<TBODY>
<TR>
<TD
style="PADDING-RIGHT: 0.75pt; PADDING-LEFT: 3.75pt; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt">
<P><FONT face=Verdana size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"><IMG
height=66 width=392
border=0></SPAN></FONT></P></TD>
<TD
style="PADDING-RIGHT: 3.75pt; PADDING-LEFT: 0.75pt; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt">
<P style="TEXT-ALIGN: right" align=right><FONT
face=Verdana color=#4e81c4 size=1><SPAN
style="FONT-SIZE: 7pt; COLOR: rgb(78,129,196); FONT-FAMILY: Verdana"></SPAN></FONT> </P></TD></TR></TBODY></TABLE>
<P><FONT face="Times New Roman" size=1><SPAN
style="FONT-SIZE: 1pt"></SPAN></FONT></P></TD>
<TD
style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0.75pt; BORDER-TOP: medium none; PADDING-LEFT: 0.75pt; BACKGROUND: white 0% 50%; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: medium none; PADDING-TOP: 0.75pt; BORDER-BOTTOM: medium none; moz-background-clip: -moz-initial; moz-background-origin: -moz-initial; moz-background-inline-policy: -moz-initial"
bgColor=white height=1>
<P><FONT face="Times New Roman" size=1><SPAN
style="FONT-SIZE: 1pt"></SPAN></FONT> </P><BR></TD></TR>
<TR>
<TD
style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0.75pt; BORDER-TOP: medium none; PADDING-LEFT: 0.75pt; PADDING-BOTTOM: 0.75pt; BORDER-LEFT: medium none; PADDING-TOP: 0.75pt; BORDER-BOTTOM: medium none"
colSpan=2>
<TABLE style="WIDTH: 100%" height="100%" cellPadding=0
width="100%" align=right border=0>
<TBODY>
<TR height=1>
<TD
style="PADDING-RIGHT: 0.75pt; PADDING-LEFT: 3pt; PADDING-BOTTOM: 3pt; PADDING-TOP: 0.75pt"
vAlign=top height=1>
<P><B><FONT face=Verdana color=#4e81c4
size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 8pt; COLOR: rgb(78,129,196); FONT-FAMILY: Verdana">Rafael
Augusto</SPAN></FONT></B><FONT face=Verdana
color=#4e81c4 size=1><SPAN
style="FONT-SIZE: 8pt; COLOR: rgb(78,129,196); FONT-FAMILY: Verdana"><BR><I><SPAN
style="FONT-STYLE: italic">Gerente de
Suporte</SPAN></I> </SPAN></FONT></P></TD>
<TD
style="PADDING-RIGHT: 3pt; PADDING-LEFT: 0.75pt; PADDING-BOTTOM: 3pt; PADDING-TOP: 0.75pt"
vAlign=top height=1>
<P style="TEXT-ALIGN: right"
align=right><B><FONT face=Verdana color=#4e81c4
size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 8pt; COLOR: rgb(78,129,196); FONT-FAMILY: Verdana">Central
de Relacionamento GoVoIP</SPAN></FONT></B><FONT
face=Verdana color=#4e81c4 size=1><SPAN
style="FONT-SIZE: 8pt; COLOR: rgb(78,129,196); FONT-FAMILY: Verdana">
</SPAN></FONT></P></TD></TR>
<TR height=1>
<TD
style="PADDING-RIGHT: 0.75pt; PADDING-LEFT: 3pt; PADDING-BOTTOM: 3pt; PADDING-TOP: 0.75pt"
vAlign=bottom height=1>
<P><FONT face=Verdana color=#4e81c4 size=1><SPAN
style="FONT-SIZE: 8pt; COLOR: rgb(78,129,196); FONT-FAMILY: Verdana"><A
onclick="return top.js.OpenExtLink(window,event,this)"
href="mailto:rafael.augusto@govoip.com.br"
target=_blank><FONT color=#4e81c4><SPAN
style="COLOR: rgb(78,129,196); TEXT-DECORATION: none">rafael.augusto@govoip.com.br</SPAN></FONT></A><BR><A
onclick="return top.js.OpenExtLink(window,event,this)"
href="http://www.govoip.com.br"
target=_blank><FONT color=#4e81c4><SPAN
style="COLOR: rgb(78,129,196); TEXT-DECORATION: none">www.govoip.com.br
</SPAN></FONT></A></SPAN></FONT></P></TD>
<TD
style="PADDING-RIGHT: 3pt; PADDING-LEFT: 0.75pt; PADDING-BOTTOM: 3pt; PADDING-TOP: 0.75pt"
vAlign=bottom height=1>
<TABLE cellSpacing=0 cellPadding=0 align=right
border=0>
<TBODY>
<TR>
<TD
style="PADDING-RIGHT: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt"
noWrap>
<P style="TEXT-ALIGN: right" align=right><FONT
face=Verdana color=#4e81c4 size=1><SPAN
style="FONT-SIZE: 8pt; COLOR: rgb(78,129,196); FONT-FAMILY: Verdana">tel:
<BR>mobile: </SPAN></FONT></P></TD>
<TD
style="PADDING-RIGHT: 0.75pt; PADDING-LEFT: 3pt; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt"
noWrap>
<P style="TEXT-ALIGN: right" align=right><FONT
face=Verdana color=#4e81c4 size=1><SPAN
style="FONT-SIZE: 8pt; COLOR: rgb(78,129,196); FONT-FAMILY: Verdana"><A
title="Click to call. Cheap rates & no headset required!"
onclick="return top.js.OpenExtLink(window,event,this)"
href="http://www.plaxo.com/click_to_call?src=jj_signature&To=55+11+2828-2286&Email=rafael.augusto@govoip.com.br"
target=_blank><FONT color=#4e81c4><SPAN
style="COLOR: rgb(78,129,196); TEXT-DECORATION: none">55
11 2828-2286 <IMG height=13 width=14
align=absMiddle
border=0></SPAN></FONT></A><BR><A
title="Click to call. Cheap rates & no headset required!"
onclick="return top.js.OpenExtLink(window,event,this)"
href="http://www.plaxo.com/click_to_call?src=jj_signature&To=55+34+9997-0175&Email=rafael.augusto@govoip.com.br"
target=_blank><FONT color=#4e81c4><SPAN
style="COLOR: rgb(78,129,196); TEXT-DECORATION: none">55
34 9997-0175 <IMG height=13 width=14
align=absMiddle
border=0></SPAN></FONT></A></SPAN></FONT></P></TD></TR></TBODY></TABLE>
<P style="TEXT-ALIGN: right" align=right><FONT
face=Verdana color=#4e81c4 size=1><SPAN
style="FONT-SIZE: 8pt; COLOR: rgb(78,129,196); FONT-FAMILY: Verdana"></SPAN></FONT></P></TD></TR></TBODY></TABLE>
<P><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"></SPAN></FONT></P></TD></TR></TBODY></TABLE>
<P><FONT face="Times New Roman" size=1><SPAN
style="FONT-SIZE: 1pt"></SPAN></FONT></P></TD>
<TD
style="PADDING-RIGHT: 0pt; PADDING-LEFT: 0pt; PADDING-BOTTOM: 0pt; PADDING-TOP: 0pt">
<P><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"></SPAN></FONT> </P></TD></TR></TBODY></TABLE>
<P><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"></SPAN></FONT></P></TD></TR>
<TR>
<TD
style="PADDING-RIGHT: 0pt; PADDING-LEFT: 0pt; PADDING-BOTTOM: 0pt; PADDING-TOP: 0pt">
<TABLE style="WIDTH: 100%" cellSpacing=0 cellPadding=0
width="100%" border=0>
<TBODY>
<TR>
<TD
style="PADDING-RIGHT: 0pt; PADDING-LEFT: 0pt; PADDING-BOTTOM: 0pt; PADDING-TOP: 0pt">
<P><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><A
onclick="return top.js.OpenExtLink(window,event,this)"
href="https://www.plaxo.com/add_me?u=55837027563&v0=4699558&k0=-419694681&v1=4699559&k1=-1749991648"
target=_blank><I><FONT face=Verdana color=#777777
size=1><SPAN lang=EN-US
style="FONT-SIZE: 7pt; COLOR: rgb(119,119,119); FONT-STYLE: italic; FONT-FAMILY: Verdana; TEXT-DECORATION: none">Add
me to your address book...</SPAN>
</FONT></I></A></SPAN></FONT><SPAN lang=EN-US></SPAN></P></TD>
<TD
style="PADDING-RIGHT: 0pt; PADDING-LEFT: 0pt; PADDING-BOTTOM: 0pt; PADDING-TOP: 0pt">
<P style="TEXT-ALIGN: right" align=right><FONT
face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><A
onclick="return top.js.OpenExtLink(window,event,this)"
href="http://www.plaxo.com/signature" target=_blank><I><FONT
face=Verdana color=#777777 size=1><SPAN lang=EN-US
style="FONT-SIZE: 7pt; COLOR: rgb(119,119,119); FONT-STYLE: italic; FONT-FAMILY: Verdana; TEXT-DECORATION: none">Want
a signature like this?</SPAN></FONT>
</I></A></SPAN></FONT><SPAN
lang=EN-US></SPAN></P></TD></TR></TBODY></TABLE>
<P><FONT face="Times New Roman" size=1><SPAN lang=EN-US
style="FONT-SIZE: 1pt"></SPAN></FONT></P></TD></TR></TBODY></TABLE>
<P><FONT face="Times New Roman" size=3><SPAN lang=EN-US
style="FONT-SIZE: 12pt"></SPAN></FONT> </P></DIV>
<P></P>
<HR>
----------------------------------------<BR>Estação VoIP 2006<BR>5 e 6
Dezembro<BR>Curitiba PR<BR><A
onclick="return top.js.OpenExtLink(window,event,this)"
href="http://www.estacaovoip.com.br"
target=_blank>http://www.estacaovoip.com.br</A><BR><BR>_______________________________________________<BR>LIsta
de discussões AsteriskBrasil.org<BR><A
onclick="return top.js.OpenExtLink(window,event,this)"
href="mailto:AsteriskBrasil@listas.asteriskbrasil.org"
target=_blank>AsteriskBrasil@listas.asteriskbrasil.org</A><BR><A
onclick="return top.js.OpenExtLink(window,event,this)"
href="http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil"
target=_blank>http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil</A><BR><BR>_______________________________________________<BR>Acesse
o wiki AsteriskBrasil.org:<BR><A
onclick="return top.js.OpenExtLink(window,event,this)"
href="http://www.asteriskbrasil.org"
target=_blank>http://www.asteriskbrasil.org</A></BLOCKQUOTE><PRE><HR width="90%" SIZE=4>
----------------------------------------<BR>Estação VoIP 2006<BR>5 e 6 Dezembro<BR>Curitiba PR<BR><A onclick="return top.js.OpenExtLink(window,event,this)" href="http://www.estacaovoip.com.br" target=_blank>http://www.estacaovoip.com.br
</A>
_______________________________________________<BR>LIsta de discussões AsteriskBrasil.org<BR><A onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:AsteriskBrasil@listas.asteriskbrasil.org" target=_blank>
AsteriskBrasil@listas.asteriskbrasil.org</A>
<A onclick="return top.js.OpenExtLink(window,event,this)" href="http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil" target=_blank>http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil</A>
_______________________________________________<BR>Acesse o wiki AsteriskBrasil.org:<BR><A onclick="return top.js.OpenExtLink(window,event,this)" href="http://www.asteriskbrasil.org" target=_blank>http://www.asteriskbrasil.org
</A></PRE></BLOCKQUOTE><BR></SPAN></DIV></DIV><BR>----------------------------------------<BR>Estação
VoIP 2006<BR>5 e 6 Dezembro<BR>Curitiba PR<BR><A
onclick="return top.js.OpenExtLink(window,event,this)"
href="http://www.estacaovoip.com.br"
target=_blank>http://www.estacaovoip.com.br
</A><BR><BR>_______________________________________________<BR>LIsta de
discussões AsteriskBrasil.org<BR><A
onclick="return top.js.OpenExtLink(window,event,this)"
href="mailto:AsteriskBrasil@listas.asteriskbrasil.org">AsteriskBrasil@listas.asteriskbrasil.org
</A><BR><A onclick="return top.js.OpenExtLink(window,event,this)"
href="http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil"
target=_blank>http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil</A>
<BR><BR>_______________________________________________<BR>Acesse o
wiki AsteriskBrasil.org:<BR><A
onclick="return top.js.OpenExtLink(window,event,this)"
href="http://www.asteriskbrasil.org"
target=_blank>http://www.asteriskbrasil.org </A><BR><BR
clear=all></BLOCKQUOTE></DIV><BR>
<P>
<HR>
<P></P>----------------------------------------<BR>Estação VoIP 2006<BR>5 e 6
Dezembro<BR>Curitiba
PR<BR>http://www.estacaovoip.com.br<BR><BR>_______________________________________________<BR>LIsta
de discussões
AsteriskBrasil.org<BR>AsteriskBrasil@listas.asteriskbrasil.org<BR>http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil<BR><BR>_______________________________________________<BR>Acesse
o wiki
AsteriskBrasil.org:<BR>http://www.asteriskbrasil.org</BLOCKQUOTE></BODY></HTML>