Efetue os testes inserindo a opção no arquivo queues.conf, dentro das configurações da fila.<br><br>Exemplo de configuração de uma fila de atendimento:<br><br>[nome_da_fila]<br>music=default<br>strategy=rrmemory<br>timeout=14
<br>retry=5<br>wrapuptime=10<br>maxlen=20<br><span style="font-weight: bold;">ringinuse=no<br><br></span>Lembrando que meu ambiente é um pouco diferente, mas desta maneira eu consegui resolver este probleminha aqui em meu PBX.
<br><br>Att:<br>Thiago Garcia.<br><br><br><br><div><span class="gmail_quote">On 5/8/07, <b class="gmail_sendername"><a href="mailto:reginaldo_telecom@msn.com">reginaldo_telecom@msn.com</a></b> <<a href="mailto:reginaldo_telecom@msn.com">
reginaldo_telecom@msn.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div text="#000000" bgcolor="#ffffff">
<div><font face="Arial" size="2">Obrigado pela ajuda.</font></div>
<div><font face="Arial" size="2">Na verdade eu peguei o bonde andando, foi um
técnico meu que fez toda configuração, porém ele não esta mais trabalhando
comigo, foi para outra empresa fora de SP.</font></div>
<div>
<div><font face="Arial" size="2">Do Asterisk eu sei o básicão, o minimo para subir a
configuração básica, configurar os ramais, placas e mais
nada.</font></div></div>
<div><font face="Arial" size="2">Minha especialidade é PABX Siemens e
Alcatel.</font></div>
<div><font face="Arial" size="2"></font> </div>
<div><font face="Arial" size="2">Onde eu configuraria estes parâmetros?</font></div>
<div><font face="Arial" size="2">No <strong>extensions.conf </strong>?</font></div>
<div><font face="Arial" size="2">Ou no <strong>sip.conf</strong> ?</font></div>
<div><font face="Arial" size="2"></font> </div>
<div><font face="Arial" size="2">Teria algum exemplo para me dar?</font></div>
<div><font face="Arial" size="2"></font> </div>
<div><font face="Arial" size="2">Se eu te mandar o arquivo seria mais
fácil?</font></div>
<div><font face="Arial" size="2"></font> </div>
<div><font face="Arial" size="2">Desde já agradeço novamente.</font></div>
<div><font face="Arial" size="2"></font> </div>
<div><font face="Arial" size="2">Atenciosamente,</font></div>
<div><font face="Arial" size="2"></font> </div>
<div><font face="Arial" size="2"> Reginaldo
Vieira</font></div>
<div><font face="Arial" size="2">Pact Telecom - </font><font face="Arial" size="2">Diretor Técnico</font></div>
<div><font face="Arial" size="2">
(011) 6823-9100</font></div>
<div><font face="Arial" size="2">
(011) 9235-2001</font></div>
<div><font face="Arial" size="2"></font> </div>
<div> </div>
<blockquote style="border-left: 2px solid rgb(0, 0, 0); padding-right: 0px; padding-left: 5px; margin-left: 5px; margin-right: 0px;"><span class="q">
<div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">----- Original Message ----- </div>
<div style="background: rgb(228, 228, 228) none repeat scroll 0% 50%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
<b>From:</b>
<a title="edupbar@gmail.com" href="mailto:edupbar@gmail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Eduardo Pereira</a>
</div>
<div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>To:</b> <a title="asteriskbrasil@listas.asteriskbrasil.org" href="mailto:asteriskbrasil@listas.asteriskbrasil.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
asteriskbrasil@listas.asteriskbrasil.org</a>
</div></span><div><span class="e" id="q_1127129f0053e873_2">
<div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>Sent:</b> Tuesday, May 08, 2007 5:44 PM
</div>
<div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>Subject:</b> Re: [AsteriskBrasil] Não tocar
segunda chamada no Softfone</div>
<div><br></div>Nunca mexi com o queuemetrics, mas a função de gerencia de
agentes e filas é do asterisk..... pelo que conheço do queuemetrics é para
coletar estatísticas. ...<br><br>as opções de log de agentes são
AgentCallbackLogin() AgentLogin() e AddQueueMember()<br><br>As melhores opções
são agentcallbacklogin e addqueuemember.<br>você deve estar com algum
parâmetro de fila configurado erroneamente, se postar as configurações do
queues.conf e agents.con fica mais fácil de
ajudar..<br><br>Abraços<br><br>Abraço<br><br>Eduardo<br><br><a href="mailto:reginaldo_telecom@msn.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">reginaldo_telecom@msn.com</a>
escreveu:
<blockquote type="cite">
<div><font face="Arial" size="2">Queemetrics</font></div>
<div> </div>
<blockquote style="border-left: 2px solid rgb(0, 0, 0); padding-right: 0px; padding-left: 5px; margin-left: 5px; margin-right: 0px;">
<div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">-----
Original Message ----- </div>
<div style="background: rgb(228, 228, 228) none repeat scroll 0% 50%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
<b>From:</b>
<a title="rafael.augusto@govoip.com.br" href="mailto:rafael.augusto@govoip.com.br" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Rafael
Augusto</a> </div>
<div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>To:</b>
<a title="asteriskbrasil@listas.asteriskbrasil.org" href="mailto:asteriskbrasil@listas.asteriskbrasil.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">asteriskbrasil@listas.asteriskbrasil.org
</a> </div>
<div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>Sent:</b>
Tuesday, May 08, 2007 1:49 PM</div>
<div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>Subject:</b>
[AsteriskBrasil] Não tocar segunda chamada no Softfone</div>
<div><br></div>
<div>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Reginaldo, qual aplicação vc
está usando para logar os agentes?</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"></span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"><br>Abraços,</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"></span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"></span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"></span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"></span></font></p>
<table style="width: 307.5pt;" border="0" cellpadding="0" cellspacing="0" width="410">
<tbody>
<tr>
<td style="padding: 0pt;">
<table style="width: 307.5pt;" align="right" border="0" cellpadding="0" cellspacing="0" width="410">
<tbody>
<tr>
<td style="padding: 0pt;">
<table style="border: 1pt solid rgb(102, 102, 102); width: 307.5pt;" border="1" cellpadding="0" cellspacing="0" width="410">
<tbody>
<tr height="1">
<td style="border: medium none ; padding: 0.75pt; background: white none repeat scroll 0% 50%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; width: 100%;" bgcolor="white" height="1" width="100%">
<table style="width: 100%;" border="0" cellpadding="0" cellspacing="0" width="100%">
<tbody>
<tr>
<td style="padding: 0.75pt 0.75pt 0.75pt 3.75pt;">
<p><font face="Verdana" size="2"><span style="font-size: 10pt; font-family: Verdana;"><img border="0" height="66" width="392"></span></font></p></td>
<td style="padding: 0.75pt 3.75pt 0.75pt 0.75pt;">
<p style="text-align: right;" align="right"><font color="#4e81c4" face="Verdana" size="1"><span style="font-size: 7pt; color: rgb(78, 129, 196); font-family: Verdana;"></span></font></p><br>
</td></tr></tbody></table>
<p><font face="Times New Roman" size="1"><span style="font-size: 1pt;"></span></font></p></td>
<td style="border: medium none ; padding: 0.75pt; background: white none repeat scroll 0% 50%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial;" bgcolor="white" height="1">
<p><font face="Times New Roman" size="1"><span style="font-size: 1pt;"></span></font></p><br></td></tr>
<tr>
<td style="border: medium none ; padding: 0.75pt;" colspan="2">
<table style="width: 100%;" align="right" border="0" cellpadding="0" height="100%" width="100%">
<tbody>
<tr height="1">
<td style="padding: 0.75pt 0.75pt 3pt 3pt;" height="1" valign="top">
<p><b><font color="#4e81c4" face="Verdana" size="1"><span style="font-weight: bold; font-size: 8pt; color: rgb(78, 129, 196); font-family: Verdana;">Rafael
Augusto</span></font></b><font color="#4e81c4" face="Verdana" size="1"><span style="font-size: 8pt; color: rgb(78, 129, 196); font-family: Verdana;"><br><i><span style="font-style: italic;">
Gerente de
Suporte</span></i>
</span></font></p></td>
<td style="padding: 0.75pt 3pt 3pt 0.75pt;" height="1" valign="top">
<p style="text-align: right;" align="right"><b><font color="#4e81c4" face="Verdana" size="1"><span style="font-weight: bold; font-size: 8pt; color: rgb(78, 129, 196); font-family: Verdana;">
Central
de Relacionamento GoVoIP</span></font></b><font color="#4e81c4" face="Verdana" size="1"><span style="font-size: 8pt; color: rgb(78, 129, 196); font-family: Verdana;">
</span></font></p></td></tr>
<tr height="1">
<td style="padding: 0.75pt 0.75pt 3pt 3pt;" height="1" valign="bottom">
<p><font color="#4e81c4" face="Verdana" size="1"><span style="font-size: 8pt; color: rgb(78, 129, 196); font-family: Verdana;"><a href="mailto:rafael.augusto@govoip.com.br" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
<font color="#4e81c4"><span style="color: rgb(78, 129, 196); text-decoration: none;">rafael.augusto@govoip.com.br</span></font></a><br><a href="http://www.govoip.com.br" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
<font color="#4e81c4"><span style="color: rgb(78, 129, 196); text-decoration: none;">www.govoip.com.br</span></font></a>
</span></font></p></td>
<td style="padding: 0.75pt 3pt 3pt 0.75pt;" height="1" valign="bottom">
<table align="right" border="0" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td style="padding: 0.75pt;" nowrap="nowrap">
<p style="text-align: right;" align="right"><font color="#4e81c4" face="Verdana" size="1"><span style="font-size: 8pt; color: rgb(78, 129, 196); font-family: Verdana;">tel:
<br>mobile: </span></font></p></td>
<td style="padding: 0.75pt 0.75pt 0.75pt 3pt;" nowrap="nowrap">
<p style="text-align: right;" align="right"><font color="#4e81c4" face="Verdana" size="1"><span style="font-size: 8pt; color: rgb(78, 129, 196); font-family: Verdana;"><a title="Click to call. Cheap rates & no headset required!" href="http://www.plaxo.com/click_to_call?src=jj_signature&To=55+11+2828-2286&Email=rafael.augusto@govoip.com.br" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
<font color="#4e81c4"><span style="color: rgb(78, 129, 196); text-decoration: none;">55
11 2828-2286 <img align="absmiddle" border="0" height="13" width="14"></span></font></a><br><a title="Click to call. Cheap rates & no headset required!" href="http://www.plaxo.com/click_to_call?src=jj_signature&To=55+34+9997-0175&Email=rafael.augusto@govoip.com.br" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
<font color="#4e81c4"><span style="color: rgb(78, 129, 196); text-decoration: none;">55
34 9997-0175 <img align="absmiddle" border="0" height="13" width="14"></span></font></a></span></font></p></td></tr></tbody></table>
<p style="text-align: right;" align="right"><font color="#4e81c4" face="Verdana" size="1"><span style="font-size: 8pt; color: rgb(78, 129, 196); font-family: Verdana;"></span></font></p></td>
</tr></tbody></table>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"></span></font></p></td></tr></tbody></table>
<p><font face="Times New Roman" size="1"><span style="font-size: 1pt;"></span></font></p></td>
<td style="padding: 0pt;">
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"></span></font></p><br></td></tr></tbody></table>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"></span></font></p></td></tr>
<tr>
<td style="padding: 0pt;">
<table style="width: 100%;" border="0" cellpadding="0" cellspacing="0" width="100%">
<tbody>
<tr>
<td style="padding: 0pt;">
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"><a href="https://www.plaxo.com/add_me?u=55837027563&v0=4699558&k0=-419694681&v1=4699559&k1=-1749991648" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
<i><font color="#777777" face="Verdana" size="1"><span style="font-size: 7pt; color: rgb(119, 119, 119); font-style: italic; font-family: Verdana; text-decoration: none;" lang="EN-US">Add
me to your address
book...</span></font></i></a></span></font><span lang="EN-US"></span></p></td>
<td style="padding: 0pt;">
<p style="text-align: right;" align="right"><font face="Times New Roman" size="3"><span style="font-size: 12pt;"><a href="http://www.plaxo.com/signature" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
<i><font color="#777777" face="Verdana" size="1"><span style="font-size: 7pt; color: rgb(119, 119, 119); font-style: italic; font-family: Verdana; text-decoration: none;" lang="EN-US">Want
a signature like
this?</span></font></i></a></span></font><span lang="EN-US"></span></p></td></tr></tbody></table>
<p><font face="Times New Roman" size="1"><span style="font-size: 1pt;" lang="EN-US"></span></font></p></td></tr></tbody></table>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;" lang="EN-US"></span></font></p></div>
<p></p>
<hr>
----------------------------------------<br>Estação VoIP 2006<br>5 e 6
Dezembro<br>Curitiba PR<br><a href="http://www.estacaovoip.com.br" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://www.estacaovoip.com.br</a><br><br>_______________________________________________
<br>LIsta
de discussões AsteriskBrasil.org<br><a href="mailto:AsteriskBrasil@listas.asteriskbrasil.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">AsteriskBrasil@listas.asteriskbrasil.org</a><br><a href="http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil</a><br><br>_______________________________________________<br>Acesse
o wiki AsteriskBrasil.org:<br><a href="http://www.asteriskbrasil.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://www.asteriskbrasil.org</a></blockquote><pre><hr size="4" width="90%">
----------------------------------------<br>Estação VoIP 2006<br>5 e 6 Dezembro<br>Curitiba PR<br><a href="http://www.estacaovoip.com.br" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://www.estacaovoip.com.br
</a>
_______________________________________________<br>LIsta de discussões AsteriskBrasil.org<br><a href="mailto:AsteriskBrasil@listas.asteriskbrasil.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
AsteriskBrasil@listas.asteriskbrasil.org</a>
<a href="http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil</a>
_______________________________________________<br>Acesse o wiki AsteriskBrasil.org:<br><a href="http://www.asteriskbrasil.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://www.asteriskbrasil.org
</a></pre></blockquote><br>
</span></div><p>
</p><hr><span class="q">
<p></p>----------------------------------------<br>Estação VoIP 2006<br>5 e 6
Dezembro<br>Curitiba
PR<br><a href="http://www.estacaovoip.com.br" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://www.estacaovoip.com.br</a><br><br>_______________________________________________<br>LIsta
de discussões
AsteriskBrasil.org<br><a href="mailto:AsteriskBrasil@listas.asteriskbrasil.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">AsteriskBrasil@listas.asteriskbrasil.org</a><br><a href="http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil</a><br><br>_______________________________________________<br>Acesse
o wiki
AsteriskBrasil.org:<br><a href="http://www.asteriskbrasil.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://www.asteriskbrasil.org</a></span><p></p></blockquote></div>
<br>----------------------------------------<br>Estação VoIP 2006<br>5 e 6 Dezembro<br>Curitiba PR<br><a onclick="return top.js.OpenExtLink(window,event,this)" href="http://www.estacaovoip.com.br" target="_blank">http://www.estacaovoip.com.br
</a><br><br>_______________________________________________<br>LIsta de discussões AsteriskBrasil.org<br><a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:AsteriskBrasil@listas.asteriskbrasil.org">AsteriskBrasil@listas.asteriskbrasil.org
</a><br><a onclick="return top.js.OpenExtLink(window,event,this)" href="http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil" target="_blank">http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil</a>
<br><br>_______________________________________________<br>Acesse o wiki AsteriskBrasil.org:<br><a onclick="return top.js.OpenExtLink(window,event,this)" href="http://www.asteriskbrasil.org" target="_blank">http://www.asteriskbrasil.org
</a><br><br clear="all"></blockquote></div><br>