Bom dia.<br><br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Não sei se no asterisk 1.2 e utilizando Sip esta opção funciona também, pois utilizo a versão 1.4, Iax2 e efetuo o login dos agentes através da aplicação AddQueueMember(), mas nas configurações das filas no 
queue.conf voce coloca &quot; ringinuse=no &quot; assim se o softphone estiver em uso a fila não passa a segunda chamada.<br><br>Exemplo:<br><br>[filax]<br>music=default<br>strategy=rrmemory<br>timeout=14<br>retry=5<br>wrapuptime=10
<br>maxlen=20<br>ringinuse=no<br><br><br>Att:<br>Thiago Garcia.<br><br><br><div><span class="gmail_quote">On 5/8/07, <b class="gmail_sendername">Eduardo Pereira</b> &lt;<a href="mailto:edupbar@gmail.com">edupbar@gmail.com
</a>&gt; wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">


  
  

<div bgcolor="#ffffff" text="#000000">
Nunca mexi com o queuemetrics, mas a função de gerencia de agentes e
filas é do asterisk..... pelo que conheço do queuemetrics é para
coletar estatísticas. ...<br>
<br>
as opções de log de agentes são AgentCallbackLogin() AgentLogin() e
AddQueueMember()<br>
<br>
As melhores opções são agentcallbacklogin e addqueuemember.<br>
você deve estar com algum parâmetro de fila configurado erroneamente,
se postar as configurações do queues.conf e agents.con fica mais fácil
de ajudar..<br>
<br>
Abraços<br>
<br>
Abraço<br>
<br>
Eduardo<br>
<br>
<a href="mailto:reginaldo_telecom@msn.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">reginaldo_telecom@msn.com</a> escreveu:
<div><span class="e" id="q_1126d7c575bde577_1"><blockquote type="cite">
  
  

  
  <div><font face="Arial" size="2">Queemetrics</font></div>
  <div>&nbsp;</div>
  <blockquote style="border-left: 2px solid rgb(0, 0, 0); padding-right: 0px; padding-left: 5px; margin-left: 5px; margin-right: 0px;">
    <div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">-----
Original Message ----- </div>
    <div style="background: rgb(228, 228, 228) none repeat scroll 0% 50%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
<b>From:</b>
    <a title="rafael.augusto@govoip.com.br" href="mailto:rafael.augusto@govoip.com.br" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Rafael Augusto</a> </div>
    <div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>To:</b>
    <a title="asteriskbrasil@listas.asteriskbrasil.org" href="mailto:asteriskbrasil@listas.asteriskbrasil.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">asteriskbrasil@listas.asteriskbrasil.org
</a>
    </div>
    <div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>Sent:</b>
Tuesday, May 08, 2007 1:49 PM</div>
    <div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>Subject:</b>
[AsteriskBrasil] Não tocar segunda chamada no Softfone</div>
    <div><br>
    </div>
    <div>
    <p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Reginaldo, qual aplicação
vc está usando para logar os agentes?</span></font></p>
    <p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">&nbsp;</span></font></p>
    <p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"><br>
Abraços,</span></font></p>
    <p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">&nbsp;</span></font></p>
    <p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">&nbsp;</span></font></p>
    <p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">&nbsp;</span></font></p>
    <p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">&nbsp;</span></font></p>
    <table style="width: 307.5pt;" border="0" cellpadding="0" cellspacing="0" width="410">
      <tbody>
        <tr>
          <td style="padding: 0pt;">
          <table style="width: 307.5pt;" align="right" border="0" cellpadding="0" cellspacing="0" width="410">
            <tbody>
              <tr>
                <td style="padding: 0pt;">
                <table style="border: 1pt solid rgb(102, 102, 102); width: 307.5pt;" border="1" cellpadding="0" cellspacing="0" width="410">
                  <tbody>
                    <tr height="1">
                      <td style="border: medium none ; padding: 0.75pt; background: white none repeat scroll 0% 50%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; width: 100%;" bgcolor="white" height="1" width="100%">

                      <table style="width: 100%;" border="0" cellpadding="0" cellspacing="0" width="100%">
                        <tbody>
                          <tr>
                            <td style="padding: 0.75pt 0.75pt 0.75pt 3.75pt;">
                            <p><font face="Verdana" size="2"><span style="font-size: 10pt; font-family: Verdana;"><img border="0" height="66" width="392"></span></font></p>
                            </td>
                            <td style="padding: 0.75pt 3.75pt 0.75pt 0.75pt;">
                            <p style="text-align: right;" align="right"><font color="#4e81c4" face="Verdana" size="1"><span style="font-size: 7pt; color: rgb(78, 129, 196); font-family: Verdana;">&nbsp;</span></font></p>
                            </td>
                          </tr>
                        </tbody>
                      </table>
                      <p><font face="Times New Roman" size="1"><span style="font-size: 1pt;"></span></font></p>
                      </td>
                      <td style="border: medium none ; padding: 0.75pt; background: white none repeat scroll 0% 50%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial;" bgcolor="white" height="1">

                      <p><font face="Times New Roman" size="1"><span style="font-size: 1pt;">&nbsp;</span></font></p>
                      <br></td>
                    </tr>
                    <tr>
                      <td style="border: medium none ; padding: 0.75pt;" colspan="2">
                      <table style="width: 100%;" align="right" border="0" cellpadding="0" height="100%" width="100%">
                        <tbody>
                          <tr height="1">
                            <td style="padding: 0.75pt 0.75pt 3pt 3pt;" height="1" valign="top">
                            <p><b><font color="#4e81c4" face="Verdana" size="1"><span style="font-weight: bold; font-size: 8pt; color: rgb(78, 129, 196); font-family: Verdana;">Rafael
Augusto</span></font></b><font color="#4e81c4" face="Verdana" size="1"><span style="font-size: 8pt; color: rgb(78, 129, 196); font-family: Verdana;"><br>
                            <i><span style="font-style: italic;">Gerente
de Suporte</span></i> </span></font></p>
                            </td>
                            <td style="padding: 0.75pt 3pt 3pt 0.75pt;" height="1" valign="top">
                            <p style="text-align: right;" align="right"><b><font color="#4e81c4" face="Verdana" size="1"><span style="font-weight: bold; font-size: 8pt; color: rgb(78, 129, 196); font-family: Verdana;">Central
de Relacionamento GoVoIP</span></font></b><font color="#4e81c4" face="Verdana" size="1"><span style="font-size: 8pt; color: rgb(78, 129, 196); font-family: Verdana;">
                            </span></font></p>
                            </td>
                          </tr>
                          <tr height="1">
                            <td style="padding: 0.75pt 0.75pt 3pt 3pt;" height="1" valign="bottom">
                            <p><font color="#4e81c4" face="Verdana" size="1"><span style="font-size: 8pt; color: rgb(78, 129, 196); font-family: Verdana;"><a href="mailto:rafael.augusto@govoip.com.br" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
<font color="#4e81c4"><span style="color: rgb(78, 129, 196); text-decoration: none;">rafael.augusto@govoip.com.br</span></font></a><br>
                            <a href="http://www.govoip.com.br" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)"><font color="#4e81c4"><span style="color: rgb(78, 129, 196); text-decoration: none;">www.govoip.com.br
</span></font></a>
                            </span></font></p>
                            </td>
                            <td style="padding: 0.75pt 3pt 3pt 0.75pt;" height="1" valign="bottom">
                            <table align="right" border="0" cellpadding="0" cellspacing="0">
                              <tbody>
                                <tr>
                                  <td style="padding: 0.75pt;" nowrap="nowrap">
                                  <p style="text-align: right;" align="right"><font color="#4e81c4" face="Verdana" size="1"><span style="font-size: 8pt; color: rgb(78, 129, 196); font-family: Verdana;">tel:
                                  <br>
mobile: </span></font></p>
                                  </td>
                                  <td style="padding: 0.75pt 0.75pt 0.75pt 3pt;" nowrap="nowrap">
                                  <p style="text-align: right;" align="right"><font color="#4e81c4" face="Verdana" size="1"><span style="font-size: 8pt; color: rgb(78, 129, 196); font-family: Verdana;"><a title="Click to call. Cheap rates &amp; no headset required!" href="http://www.plaxo.com/click_to_call?src=jj_signature&amp;To=55+11+2828-2286&amp;Email=rafael.augusto@govoip.com.br" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
<font color="#4e81c4"><span style="color: rgb(78, 129, 196); text-decoration: none;">55 11
2828-2286 <img align="absmiddle" border="0" height="13" width="14"></span></font></a><br>
                                  <a title="Click to call. Cheap rates &amp; no headset required!" href="http://www.plaxo.com/click_to_call?src=jj_signature&amp;To=55+34+9997-0175&amp;Email=rafael.augusto@govoip.com.br" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
<font color="#4e81c4"><span style="color: rgb(78, 129, 196); text-decoration: none;">55 34
9997-0175 <img align="absmiddle" border="0" height="13" width="14"></span></font></a></span></font></p>
                                  </td>
                                </tr>
                              </tbody>
                            </table>
                            <p style="text-align: right;" align="right"><font color="#4e81c4" face="Verdana" size="1"><span style="font-size: 8pt; color: rgb(78, 129, 196); font-family: Verdana;"></span></font></p>
                            </td>
                          </tr>
                        </tbody>
                      </table>
                      <p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"></span></font></p>
                      </td>
                    </tr>
                  </tbody>
                </table>
                <p><font face="Times New Roman" size="1"><span style="font-size: 1pt;"></span></font></p>
                </td>
                <td style="padding: 0pt;">
                <p><font face="Times New Roman" size="3"><span style="font-size: 12pt;">&nbsp;</span></font></p>
                </td>
              </tr>
            </tbody>
          </table>
          <p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"></span></font></p>
          </td>
        </tr>
        <tr>
          <td style="padding: 0pt;">
          <table style="width: 100%;" border="0" cellpadding="0" cellspacing="0" width="100%">
            <tbody>
              <tr>
                <td style="padding: 0pt;">
                <p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"><a href="https://www.plaxo.com/add_me?u=55837027563&amp;v0=4699558&amp;k0=-419694681&amp;v1=4699559&amp;k1=-1749991648" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
<i><font color="#777777" face="Verdana" size="1"><span style="font-size: 7pt; color: rgb(119, 119, 119); font-style: italic; font-family: Verdana; text-decoration: none;" lang="EN-US">Add me to your address book...</span>
</font></i></a></span></font><span lang="EN-US"></span></p>
                </td>
                <td style="padding: 0pt;">
                <p style="text-align: right;" align="right"><font face="Times New Roman" size="3"><span style="font-size: 12pt;"><a href="http://www.plaxo.com/signature" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
<i><font color="#777777" face="Verdana" size="1"><span style="font-size: 7pt; color: rgb(119, 119, 119); font-style: italic; font-family: Verdana; text-decoration: none;" lang="EN-US">Want a signature like this?</span></font>
</i></a></span></font><span lang="EN-US"></span></p>
                </td>
              </tr>
            </tbody>
          </table>
          <p><font face="Times New Roman" size="1"><span style="font-size: 1pt;" lang="EN-US"></span></font></p>
          </td>
        </tr>
      </tbody>
    </table>
    <p><font face="Times New Roman" size="3"><span style="font-size: 12pt;" lang="EN-US">&nbsp;</span></font></p>
    </div>
    <p> </p>
    <hr> ----------------------------------------<br>
Estação VoIP 2006<br>
5 e 6 Dezembro<br>
Curitiba PR<br>
<a href="http://www.estacaovoip.com.br" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://www.estacaovoip.com.br</a><br>
    <br>
_______________________________________________<br>
LIsta de discussões AsteriskBrasil.org<br>
<a href="mailto:AsteriskBrasil@listas.asteriskbrasil.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">AsteriskBrasil@listas.asteriskbrasil.org</a><br>
<a href="http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil</a><br>
    <br>
_______________________________________________<br>
Acesse o&nbsp; wiki AsteriskBrasil.org:<br>
<a href="http://www.asteriskbrasil.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://www.asteriskbrasil.org</a></blockquote>
  <pre><hr size="4" width="90%">
----------------------------------------<br>Estação VoIP 2006<br>5 e 6 Dezembro<br>Curitiba PR<br><a href="http://www.estacaovoip.com.br" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://www.estacaovoip.com.br
</a>

_______________________________________________<br>LIsta de discussões AsteriskBrasil.org<br><a href="mailto:AsteriskBrasil@listas.asteriskbrasil.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
AsteriskBrasil@listas.asteriskbrasil.org</a>
<a href="http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil</a>

_______________________________________________<br>Acesse o  wiki AsteriskBrasil.org:<br><a href="http://www.asteriskbrasil.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://www.asteriskbrasil.org
</a></pre>
</blockquote>
<br>
</span></div></div>

<br>----------------------------------------<br>Estação VoIP 2006<br>5 e 6 Dezembro<br>Curitiba PR<br><a onclick="return top.js.OpenExtLink(window,event,this)" href="http://www.estacaovoip.com.br" target="_blank">http://www.estacaovoip.com.br
</a><br><br>_______________________________________________<br>LIsta de discussões AsteriskBrasil.org<br><a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:AsteriskBrasil@listas.asteriskbrasil.org">AsteriskBrasil@listas.asteriskbrasil.org
</a><br><a onclick="return top.js.OpenExtLink(window,event,this)" href="http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil" target="_blank">http://listas.asteriskbrasil.org/mailman/listinfo/asteriskbrasil</a>
<br><br>_______________________________________________<br>Acesse o &nbsp;wiki AsteriskBrasil.org:<br><a onclick="return top.js.OpenExtLink(window,event,this)" href="http://www.asteriskbrasil.org" target="_blank">http://www.asteriskbrasil.org
</a><br><br clear="all"></blockquote></div><br>