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<p class=MsoNormal><font size=2 color=blue face="Trebuchet MS"><span
style='font-size:10.0pt;font-family:"Trebuchet MS";color:blue'>Valeu, deu
certinho :D<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Trebuchet MS"><span
style='font-size:10.0pt;font-family:"Trebuchet MS";color:blue'>Abraços,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Trebuchet MS"><span
style='font-size:10.0pt;font-family:"Trebuchet MS";color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Trebuchet MS"><span
style='font-size:10.0pt;font-family:"Trebuchet MS";color:blue'>Carlos César<o:p></o:p></span></font></p>
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12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>De:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asteriskbrasil-bounces@listas.asteriskbrasil.org
[mailto:asteriskbrasil-bounces@listas.asteriskbrasil.org] <st1:PersonName
ProductID="Em nome de Gonçalo Ereno" w:st="on"><b><span style='font-weight:
bold'>Em nome de </span></b>Gonçalo Ereno</st1:PersonName><br>
<b><span style='font-weight:bold'>Enviada em:</span></b> terça-feira, 19 de
maio de 2009 10:01<br>
<b><span style='font-weight:bold'>Para:</span></b> Lista Asterisk Brasil<br>
<b><span style='font-weight:bold'>Assunto:</span></b> Re: [AsteriskBrasil] RES:
Configuração de URA</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Verdana><span style='font-size:10.0pt;
font-family:Verdana'>Bom dia Carlos César.<br>
<br>
Bom para sua primeira pergunta, se você colocar no seu dialplan
BackGround(suagravacao) quando ele começar a reproduzir você já poderá digitar,
ao contrário do PlayBack(suagravacao) que você precisa esperar ela terminar.<br>
<br>
Para a segunda pergunta você utiliza o comando Read e uma Variável para
armazenar o valor, como exemplo abaixo:<br>
<br>
exten => 0001,1,Read(MATRICULA,beep,6)<br>
<br>
Onde MATRICULA vai ser sua variável, beep vai soar um beep para o usuário digitar
e 6 informa a quantidade de digitos que sua variável espera (opcional)<br>
<br>
Faça a mesma coisa para pegar a DATA de nascimento, depois utilize essas
variáveis dentro do seu AGI na qual vai se conectar com o BD.<br>
<br>
Espero ter ajudado.<br>
<br>
<br>
<br>
Gonçalo Ereno<br>
E-mail: goncalo.ereno@uppercase.com.br <br>
MSN: ilusigon@hotmail.com <br>
<br>
<br>
<o:p></o:p></span></font></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'>From: andre@sertelinfo.com.br<br>
To: <st1:PersonName w:st="on">asteriskbrasil@listas.asteriskbrasil.org</st1:PersonName><br>
Date: Tue, 19 May 2009 01:09:13 -0300<br>
Subject: [AsteriskBrasil] RES: Configuração de URA<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Arial><span
style='font-size:11.0pt;font-family:Arial;color:#1F497D'>Não entendi suas
perguntas, teria como ser mais específicos.</span></font><font size=2
face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font><font size=2
face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font><font size=2
face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font><font size=2
face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font><font size=2
face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>Atenciosamente,</span></font><font
size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>André Luiz<br>
<b><span style='font-weight:bold'>Sertel-Info</span></b> <br>
</span></font><font size=2 color=navy face=Wingdings><span style='font-size:
10.0pt;font-family:Wingdings;color:navy'>8</span></font><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>- </span></font><font size=2 color="#1f497d" face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:#1F497D'><a
href="http://www.sertelinfo.com.br/"><font color=navy><span style='color:navy'>http://www.sertelinfo.com.br</span></font></a><br>
</span></font><u><font size=1 color=navy face=Wingdings><span style='font-size:
7.5pt;font-family:Wingdings;color:navy'>*</span></font></u><u><font size=1
color=navy face=Arial><span style='font-size:7.5pt;font-family:Arial;
color:navy'> -</span></font></u><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font><font
size=2 color="#1f497d" face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:#1F497D'><a href="mailto:andre@sertelinfo.com.br"><font color=navy><span
style='color:navy'>andre@sertelinfo.com.br</span></font></a><br>
</span></font><font size=2 color=navy face=Wingdings><span style='font-size:
10.0pt;font-family:Wingdings;color:navy'>(</span></font><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>- 21-4063-4241 / 3514-7388 / 8566-4952</span></font><font
size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Arial><span
style='font-size:11.0pt;font-family:Arial;color:#1F497D'> </span></font><font
size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>De:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asteriskbrasil-bounces@listas.asteriskbrasil.org
[mailto:asteriskbrasil-bounces@listas.asteriskbrasil.org] <st1:PersonName
ProductID="Em nome de Carlos César" w:st="on"><b><span style='font-weight:bold'>Em
nome de </span></b>Carlos César</st1:PersonName> Alves Silva<br>
<b><span style='font-weight:bold'>Enviada em:</span></b> segunda-feira, 18 de
maio de 2009 15:41<br>
<b><span style='font-weight:bold'>Para:</span></b> <st1:PersonName w:st="on">asteriskbrasil@listas.asteriskbrasil.org</st1:PersonName><br>
<b><span style='font-weight:bold'>Assunto:</span></b> [AsteriskBrasil]
Configuração de URA</span></font><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</div>
</div>
<p class=MsoNormal><font size=2 face=Verdana><span style='font-size:10.0pt;
font-family:Verdana'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt;font-family:"Trebuchet MS"'>Pessoal, </span></font><font size=2
face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt;font-family:"Trebuchet MS"'> </span></font><font size=2
face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt;font-family:"Trebuchet MS"'>Boa Tarde.</span></font><font size=2
face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt;font-family:"Trebuchet MS"'> </span></font><font size=2
face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt;font-family:"Trebuchet MS"'>Estou tentando configurar uma URA, mas me
deparei com as seguintes situações:</span></font><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt;font-family:"Trebuchet MS"'> </span></font><font size=2
face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:36.0pt;text-indent:-18.0pt'><font size=2
face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'>1)</span></font><font
size=1><span style='font-size:7.0pt'> </span></font><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'>Como
fazer para que o usuário não precise esperar o termino da gravação para
escolher a opção desejada?</span></font><font size=2 face=Verdana><span
style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face="Trebuchet MS"><span
style='font-size:10.0pt;font-family:"Trebuchet MS"'>Atualmente só permite que
eu digite a opção após a gravação terminar.</span></font><font size=2
face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face="Trebuchet MS"><span
style='font-size:10.0pt;font-family:"Trebuchet MS"'> </span></font><font
size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:36.0pt;text-indent:-18.0pt'><font size=2
face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'>2)</span></font><font
size=1><span style='font-size:7.0pt'> </span></font><font
size=2 face="Trebuchet MS"><span style='font-size:10.0pt;font-family:"Trebuchet MS"'>Como
eu recupero o que for digitado pela pessoa que está sendo atendida pela URA?</span></font><font
size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face="Trebuchet MS"><span
style='font-size:10.0pt;font-family:"Trebuchet MS"'>A pessoa que ligar para ura
deverá discar o código dela na empresa e a data de nascimento, e eu preciso
destas duas informações para chegar no BD se ela tem autorização ou não para
abrir o chamado.</span></font><font size=2 face=Verdana><span style='font-size:
10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt;font-family:"Trebuchet MS"'> </span></font><font size=2
face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt;font-family:"Trebuchet MS"'>Agradeço a atenção.</span></font><font
size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Trebuchet MS"><span style='font-size:
10.0pt;font-family:"Trebuchet MS"'> </span></font><font size=2
face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><strong><b><i><font size=2
color=black face=Verdana><span style='font-size:10.0pt;font-family:Verdana;
color:black;font-style:italic'>Carlos César</span></font></i></b></strong><font
size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Verdana><span style='font-size:10.0pt;
font-family:Verdana'> <o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 face=Verdana><span style='font-size:10.0pt;
font-family:Verdana'><o:p> </o:p></span></font></p>
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face=Verdana><span style='font-size:10.0pt;font-family:Verdana'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p class=MsoNormal><font size=2 face=Verdana><span style='font-size:10.0pt;
font-family:Verdana'>Conheça os novos produtos Windows Live. <a
href="http://www.windowslive.com.br" target="_new">Clique aqui!</a><o:p></o:p></span></font></p>
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