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<p class=MsoNormal><b style='mso-bidi-font-weight:normal'>Boa tarde.<o:p></o:p></b></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Pessoal estou precisando de um software para leitura de fila,
já utilizamos o QueueMetrics, porém preciso apresentar uma segunda alternativa.
Vocês sabem me dizer outras alternativas? Preciso de uma ferramenta semelhante
ao QueueMetrics, que mostre em tempo real a fila e que eu possa tirar um relatório
diário das chamadas atendidas e não atendidas.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Conto com a ajudas de vocês.<o:p></o:p></p>
<p class=MsoNormal>Obrigado.<o:p></o:p></p>
<div class=MsoNormal align=center style='text-align:center'><span
style='font-family:"Verdana","sans-serif";mso-fareast-font-family:"Times New Roman";
color:#1F497D;mso-fareast-language:PT-BR;mso-no-proof:yes'>
<hr size=1 width="100%" noshade style='color:#CCCCCC' align=center>
</span></div>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%"
style='width:100.0%;mso-cellspacing:0cm;mso-yfti-tbllook:1184;mso-padding-alt:
0cm 0cm 0cm 0cm'>
<tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'>
<td width="60%" style='width:60.0%;padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal style='line-height:130%'><b><span style='font-size:9.0pt;
line-height:130%;font-family:"Verdana","sans-serif";mso-fareast-font-family:
"Times New Roman";color:maroon;mso-fareast-language:PT-BR;mso-no-proof:yes'>Rodrigo
Pinto</span></b><b><span style='font-size:9.0pt;line-height:130%;font-family:
"Verdana","sans-serif";mso-bidi-font-family:Calibri;color:maroon;mso-fareast-language:
PT-BR;mso-no-proof:yes'><o:p></o:p></span></b></p>
<p class=MsoNormal style='line-height:130%'><b><span style='font-size:8.0pt;
line-height:130%;font-family:"Verdana","sans-serif";mso-fareast-font-family:
"Times New Roman";color:#666666;mso-fareast-language:PT-BR;mso-no-proof:yes'>Analista
de Infra</span></b><b><span style='font-size:7.5pt;line-height:130%;
font-family:"Verdana","sans-serif";mso-fareast-font-family:"Times New Roman";
color:#666666;mso-fareast-language:PT-BR;mso-no-proof:yes'><o:p></o:p></span></b></p>
<p class=MsoNormal style='line-height:130%'><b><span style='font-size:9.0pt;
line-height:130%;font-family:"Verdana","sans-serif";mso-fareast-font-family:
"Times New Roman";color:maroon;mso-fareast-language:PT-BR;mso-no-proof:yes'>AYTY
</span></b><span style='font-size:9.0pt;line-height:130%;font-family:"Verdana","sans-serif";
mso-fareast-font-family:"Times New Roman";color:#999999;mso-fareast-language:
PT-BR;mso-no-proof:yes'>CRM BPO e Serviços de TI</span><span
style='font-size:9.0pt;line-height:130%;font-family:"Verdana","sans-serif";
mso-bidi-font-family:Calibri;color:#999999;mso-fareast-language:PT-BR;
mso-no-proof:yes'><o:p></o:p></span></p>
</td>
<td width="40%" style='width:40.0%;padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal align=right style='text-align:right;line-height:115%'><span
style='font-size:12.0pt;line-height:115%;font-family:"Verdana","sans-serif";
mso-fareast-font-family:"Times New Roman";color:#1F497D;mso-fareast-language:
PT-BR;mso-no-proof:yes'><img width=124 height=57 id="Imagem_x0020_4"
src="cid:image001.jpg@01CA6C5A.28335670"
alt="cid:image001.jpg@01CA5EEE.73A9B690"></span><span style='font-size:12.0pt;
line-height:115%;font-family:"Verdana","sans-serif";mso-bidi-font-family:
Calibri;color:#1F497D;mso-fareast-language:PT-BR;mso-no-proof:yes'><o:p></o:p></span></p>
</td>
</tr>
</table>
<div class=MsoNormal align=center style='text-align:center;line-height:150%'><span
style='font-size:12.0pt;line-height:150%;font-family:"Verdana","sans-serif";
mso-fareast-font-family:"Times New Roman";color:#1F497D;mso-fareast-language:
PT-BR;mso-no-proof:yes'>
<hr size=1 width="100%" noshade style='color:#CCCCCC' align=center>
</span></div>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%"
style='width:100.0%;mso-cellspacing:0cm;mso-yfti-tbllook:1184;mso-padding-alt:
0cm 0cm 0cm 0cm'>
<tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'>
<td width="50%" style='width:50.0%;padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal style='line-height:115%'><b><span style='font-size:7.0pt;
line-height:115%;font-family:"Verdana","sans-serif";mso-fareast-font-family:
"Times New Roman";color:#999999;mso-fareast-language:PT-BR;mso-no-proof:yes'>Florianópolis
+55 (48) 4052.9211 R: 6007 - Celular +55 (48) 84424996 -
São Paulo +55 (11) 3522.9211</span></b><b><span style='font-size:7.0pt;
line-height:115%;font-family:"Verdana","sans-serif";mso-bidi-font-family:
Calibri;color:#999999;mso-fareast-language:PT-BR;mso-no-proof:yes'><o:p></o:p></span></b></p>
</td>
<td width="50%" style='width:50.0%;padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal align=right style='text-align:right;line-height:115%'><b><span
style='font-size:7.0pt;line-height:115%;font-family:"Verdana","sans-serif";
mso-fareast-font-family:"Times New Roman";color:#999999;mso-fareast-language:
PT-BR;mso-no-proof:yes'> w w w . a y t y c r
m . c o m . b r </span></b><span
style='font-size:7.0pt;line-height:115%;font-family:"Verdana","sans-serif";
mso-bidi-font-family:Calibri;color:#1F497D;mso-fareast-language:PT-BR;
mso-no-proof:yes'><o:p></o:p></span></p>
</td>
</tr>
<tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'>
<td colspan=2 style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal style='line-height:115%'><span style='font-size:7.5pt;
line-height:115%;font-family:"Verdana","sans-serif";mso-fareast-font-family:
"Times New Roman";color:#999999;mso-fareast-language:PT-BR;mso-no-proof:yes'><br>
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mso-fareast-language:PT-BR;mso-no-proof:yes'><o:p></o:p></span></p>
</td>
</tr>
</table>
<p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";
mso-fareast-language:PT-BR;mso-no-proof:yes'><o:p> </o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
</div>
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