<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:p="urn:schemas-microsoft-com:office:powerpoint" xmlns:a="urn:schemas-microsoft-com:office:access" xmlns:dt="uuid:C2F41010-65B3-11d1-A29F-00AA00C14882" xmlns:s="uuid:BDC6E3F0-6DA3-11d1-A2A3-00AA00C14882" xmlns:rs="urn:schemas-microsoft-com:rowset" xmlns:z="#RowsetSchema" xmlns:b="urn:schemas-microsoft-com:office:publisher" xmlns:ss="urn:schemas-microsoft-com:office:spreadsheet" xmlns:c="urn:schemas-microsoft-com:office:component:spreadsheet" xmlns:odc="urn:schemas-microsoft-com:office:odc" xmlns:oa="urn:schemas-microsoft-com:office:activation" xmlns:html="http://www.w3.org/TR/REC-html40" xmlns:q="http://schemas.xmlsoap.org/soap/envelope/" xmlns:rtc="http://microsoft.com/officenet/conferencing" xmlns:D="DAV:" xmlns:Repl="http://schemas.microsoft.com/repl/" xmlns:mt="http://schemas.microsoft.com/sharepoint/soap/meetings/" xmlns:x2="http://schemas.microsoft.com/office/excel/2003/xml" xmlns:ppda="http://www.passport.com/NameSpace.xsd" xmlns:ois="http://schemas.microsoft.com/sharepoint/soap/ois/" xmlns:dir="http://schemas.microsoft.com/sharepoint/soap/directory/" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:dsp="http://schemas.microsoft.com/sharepoint/dsp" xmlns:udc="http://schemas.microsoft.com/data/udc" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:sub="http://schemas.microsoft.com/sharepoint/soap/2002/1/alerts/" xmlns:ec="http://www.w3.org/2001/04/xmlenc#" xmlns:sp="http://schemas.microsoft.com/sharepoint/" xmlns:sps="http://schemas.microsoft.com/sharepoint/soap/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:udcs="http://schemas.microsoft.com/data/udc/soap" xmlns:udcxf="http://schemas.microsoft.com/data/udc/xmlfile" xmlns:udcp2p="http://schemas.microsoft.com/data/udc/parttopart" xmlns:wf="http://schemas.microsoft.com/sharepoint/soap/workflow/" xmlns:dsss="http://schemas.microsoft.com/office/2006/digsig-setup" xmlns:dssi="http://schemas.microsoft.com/office/2006/digsig" xmlns:mdssi="http://schemas.openxmlformats.org/package/2006/digital-signature" xmlns:mver="http://schemas.openxmlformats.org/markup-compatibility/2006" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns:mrels="http://schemas.openxmlformats.org/package/2006/relationships" xmlns:spwp="http://microsoft.com/sharepoint/webpartpages" xmlns:ex12t="http://schemas.microsoft.com/exchange/services/2006/types" xmlns:ex12m="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:pptsl="http://schemas.microsoft.com/sharepoint/soap/SlideLibrary/" xmlns:spsl="http://microsoft.com/webservices/SharePointPortalServer/PublishedLinksService" xmlns:Z="urn:schemas-microsoft-com:" xmlns:st="" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
{mso-style-priority:34;
margin-top:0cm;
margin-right:0cm;
margin-bottom:0cm;
margin-left:36.0pt;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
span.EstiloDeEmail18
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.EstiloDeEmail19
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page Section1
{size:612.0pt 792.0pt;
margin:70.85pt 3.0cm 70.85pt 3.0cm;}
div.Section1
{page:Section1;}
/* List Definitions */
@list l0
{mso-list-id:572550033;
mso-list-type:hybrid;
mso-list-template-ids:1580792148 1483119644 68550659 68550661 68550657 68550659 68550661 68550657 68550659 68550661;}
@list l0:level1
{mso-level-start-at:0;
mso-level-number-format:bullet;
mso-level-text:\F0E8;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:Wingdings;
mso-fareast-font-family:Calibri;
mso-bidi-font-family:"Times New Roman";}
@list l0:level2
{mso-level-tab-stop:72.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;}
@list l0:level3
{mso-level-tab-stop:108.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;}
@list l0:level4
{mso-level-tab-stop:144.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;}
@list l0:level5
{mso-level-tab-stop:180.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;}
@list l0:level6
{mso-level-tab-stop:216.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;}
@list l0:level7
{mso-level-tab-stop:252.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;}
@list l0:level8
{mso-level-tab-stop:288.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;}
@list l0:level9
{mso-level-tab-stop:324.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;}
ol
{margin-bottom:0cm;}
ul
{margin-bottom:0cm;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=PT-BR link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><span style='color:#1F497D'>Mariana, verifica o codec que
esta em uso.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Abs<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>André <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>De:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
asteriskbrasil-bounces@listas.asteriskbrasil.org
[mailto:asteriskbrasil-bounces@listas.asteriskbrasil.org] <b>Em nome de </b>Mariana
- Novax Telecom<br>
<b>Enviada em:</b> terça-feira, 24 de novembro de 2009 13:18<br>
<b>Para:</b> asteriskbrasil@listas.asteriskbrasil.org<br>
<b>Assunto:</b> [AsteriskBrasil] PROBLEMA COM A MÚSICA DE ESPERA DA FILA<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Boa tarde!<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Estou utilizando o Asterisk 1.4.25.1 no meu servidor e estou
com um problema na música de espera.<o:p></o:p></p>
<p class=MsoNormal>No console do Asterisk vejo que a música está tocando
(Started music on hold, class 'default'), porém o telefone que está esperando
na fila não ouve o áudio.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Abaixo as configurações do extensions, queues e musiconhold:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='font-family:Wingdings'><span style='mso-list:Ignore'>è<span
style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Extensions.conf<o:p></o:p></p>
<p class=MsoListParagraph style='text-autospace:none'><span style='font-size:
9.0pt;font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoListParagraph style='text-autospace:none'><span style='font-size:
9.0pt;font-family:"Courier New"'>[fila-padrao]<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-autospace:none'><span style='font-size:
9.0pt;font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoListParagraph style='text-autospace:none'><span style='font-size:
9.0pt;font-family:"Courier New"'>exten => s,1,Wait(1)<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-autospace:none'><span style='font-size:
9.0pt;font-family:"Courier New"'>exten =>
s,2,Monitor(wav|${diretorio}${audio}|mb)<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-autospace:none'><span style='font-size:
9.0pt;font-family:"Courier New"'>exten => s,3,SET(__PICKUPMARK=100)<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-autospace:none'><span style='font-size:
9.0pt;font-family:"Courier New"'>exten => s,4,Queue(${fila-nome}|h|||300)<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-autospace:none'><span style='font-size:
9.0pt;font-family:"Courier New"'>exten => h,1,DeadAgi(ramais.php,${CDR(dstchannel)})<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-autospace:none'><span style='font-size:
9.0pt;font-family:"Courier New"'>exten => h,2,Hangup()<o:p></o:p></span></p>
<p class=MsoListParagraph><o:p> </o:p></p>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='font-family:Wingdings'><span style='mso-list:Ignore'>è<span
style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Queues.conf<o:p></o:p></p>
<p class=MsoListParagraph><o:p> </o:p></p>
<p class=MsoNormal style='margin-left:35.4pt;text-autospace:none'><span
style='font-size:9.0pt;font-family:"Courier New"'>[general]<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:35.4pt;text-autospace:none'><span
style='font-size:9.0pt;font-family:"Courier New"'>persistentmembers=yes<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:35.4pt;text-autospace:none'><span
style='font-size:9.0pt;font-family:"Courier New"'>autofill=yes<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:35.4pt;text-autospace:none'><span
style='font-size:9.0pt;font-family:"Courier New"'>monitor-type=MixMonitor<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:35.4pt;text-autospace:none'><span
style='font-size:9.0pt;font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-left:35.4pt;text-autospace:none'><span
style='font-size:9.0pt;font-family:"Courier New"'>[atendimento]<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:35.4pt;text-autospace:none'><span
style='font-size:9.0pt;font-family:"Courier New"'>musicclass=default<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:35.4pt;text-autospace:none'><span
style='font-size:9.0pt;font-family:"Courier New"'>strategy=ringall<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:35.4pt;text-autospace:none'><span
style='font-size:9.0pt;font-family:"Courier New"'>timeout=15<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:35.4pt;text-autospace:none'><span
style='font-size:9.0pt;font-family:"Courier New"'>retry=5<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:35.4pt;text-autospace:none'><span
style='font-size:9.0pt;font-family:"Courier New"'>maxlen=0<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:35.4pt;text-autospace:none'><span
style='font-size:9.0pt;font-family:"Courier New"'>member => SIP/100,100<o:p></o:p></span></p>
<p class=MsoListParagraph><o:p> </o:p></p>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='font-family:Wingdings'><span style='mso-list:Ignore'>è<span
style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Musiconhold.conf<o:p></o:p></p>
<p class=MsoListParagraph><o:p> </o:p></p>
<p class=MsoNormal style='margin-left:35.4pt;text-autospace:none'><span
style='font-size:9.0pt;font-family:"Courier New"'>[default]<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:35.4pt;text-autospace:none'><span
style='font-size:9.0pt;font-family:"Courier New"'>mode=files<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:35.4pt;text-autospace:none'><span
style='font-size:9.0pt;font-family:"Courier New"'>directory=/var/lib/asterisk/moh<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:9.0pt;
font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal>Alguém já teve esse problema?!<o:p></o:p></p>
<p class=MsoNormal>Alguém imagina qual pode ser?!<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Desde já, agradeço!<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Atenciosamente,<o:p></o:p></p>
<p class=MsoNormal>Mariana.<o:p></o:p></p>
</div>
</body>
</html>