Olá colegas,<br /><br />Criei uma fila, que está falhando, ela está ativa, mas parece que os ramais que fazem parte da fila não.<br /><br />Quando há uma ligação entrande, que é direcionada para a fila, a linha<strong> "exten => 35123333,1,Queue(recepcao|twh)" </strong>é executada, mas ao inveéz de direcionar para os ramais que pertencem a fila, a ligação é direcionada para a caixa postal.<br /><br />Vou colocar as programações e o queue show.<br /><br /><span style="font-size: medium;"><strong>Extesions.conf</strong></span><br /><br /><em>;exten => 35123333,1,Dial(SIP/0311,30,tT)<br />exten => 35123333,1,Queue(recepcao|twh)<br />exten => 35123333,n,voicemail(3333)<br />exten => 35123333,n,Hangup()</em><br /><br /><br /><strong><br /><span style="font-size: medium;">Agents.conf</span></strong><br /><em><br />autologoff= 15 <br />wrapuptime= 5000 <br />musiconhold= default<br />Agent => 0311,1234, Lidiane<br />Agent => 0312,1234,Reservado 31
2<br />Agent => 0313,1234,Reservado 313<br />Agent => 0314,1234,Reservado 314<br />Agent => 0315,1234,Reservado 315</em><br /><br /><br /><span style="font-size: medium;"><strong>Queues.conf</strong></span><br /><br /><em>[recepcao]<br /><br />wrapuptime=0<br />timeout=15<br />strategy=leastrecent<br />retry=5<br />music=default<br />monitor-join=yes<br />monitor-format=gsm<br />member=SIP/0311<br />member=SIP/0312<br />member=SIP/0313<br />member=SIP/0314<br />member=SIP/0315<br />maxlen=0<br />leavewhenempty=no<br />joinempty=yes<br />announce-holdtime=yes<br />announce-frequency=30</em><br /><br /><br /><br /><span style="font-size: medium;"><strong>queue show</strong></span><br /><br /><em>default has 0 calls (max unlimited) in 'ringall' strategy (0s holdtime), W:0, C:0, A:0, SL:0.0% within 0s<br /> No Members<br /> No Callers<br /><br />recepcao has 0 calls (max unlimited) in 'leastrecent' strategy (0s holdtime), W:0, C:0, A:0, SL:0.0% within 0s<br /> Members:<
br /> SIP/0313 (Unavailable) has taken no calls yet with total talktime 0s<br /> SIP/0314 (Unavailable) has taken no calls yet with total talktime 0s<br /> SIP/0311 (Not in use) has taken no calls yet with total talktime 0s<br /> SIP/0315 (Unavailable) has taken no calls yet with total talktime 0s<br /> SIP/0312 (Not in use) has taken no calls yet with total talktime 0s<br /> No Callers</em><br /><br /><br />Os colegas saberiam dizer do por que há esse comportamento?<br /><br />Obrigado!!!!<br />