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</o:shapelayout></xml><![endif]--></head><body lang=PT-BR link=blue vlink=purple style='word-wrap: break-word;-webkit-nbsp-mode: space;-webkit-line-break: after-white-space'><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Bruno,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Cria uma fila com os ramais e configura a mesma para que a chamada fique em espera, com musica, ate o primeiro ramal desocupar.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Exemplo:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>[default] <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>exten =&gt; receptiva,1,Queue(receptiva|Tt|||300) 300 = 5minutos(pode ser configurado um valor mais alto)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>exten =&gt; receptiva,n,Hangup<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Att,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><div><p class=MsoNormal><span style='color:#1F497D'>Wilian</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>De:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> asteriskbrasil-bounces@listas.asteriskbrasil.org [mailto:asteriskbrasil-bounces@listas.asteriskbrasil.org] <b>Em nome de </b>Bruno Carvalho<br><b>Enviada em:</b> quinta-feira, 28 de abril de 2011 15:00<br><b>Para:</b> asteriskbrasil@listas.asteriskbrasil.org<br><b>Assunto:</b> [AsteriskBrasil] Fila de espera<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p>&nbsp;</o:p></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Pessoal, surgiu mais uma dúvida.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Tenho por exemplo, 10 ramais configurados.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Vamos supor que os 10 ramais estejam ocupados e uma pessoa tente ligar. Do jeito que esta configurado aqui, ela cai na mensagem de boas vindas só que quando o sistema vai encaminhar para um ramal livre, não vai encontrar ramais livres e vai dar hang-up. Tem como eu jogar essa ligação entrante, em uma &#8220;sala de espera&#8221; após ela ter passado pela ura de boas vindas?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Se sim, sabem me dizer onde no TrixBox é configurável isso? É possível configurar um arquivo de áudio para passar nesse tempo que a ligação ficar na &#8220;sala de espera&#8221;?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Obrigado.<o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US><br>-- <br>Esta mensagem foi verificada pelo sistema de antivírus e <br>acredita-se estar livre de perigo. <o:p></o:p></span></p></div><br />--
<br />Esta mensagem foi verificada pelo sistema de antivírus e 
<br /> acredita-se estar livre de perigo.
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