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<div class=Section1>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Olá,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Será que alguém poderia me ajudar?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Tenho o seguinte cenário:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>. Uma placa VB0408PCI da digivoice <st1:PersonName
ProductID="em um Asterisk" w:st="on">em um Asterisk</st1:PersonName> 1.6<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>. Quero fazer uma URA usando o dialplan (extensions.conf)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>. Chamadas entrando pela Digivoice vão para o contexto pabx.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>. Parte do extensions.conf que fiz é assim<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>[pabx]<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Exten => s,1,Goto( ura,s,1 )<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>[ura]<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>exten => s, 1, Answer<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>exten => s, n, NoOp( ${CHANNEL} )<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>exten => s, n, Background( menu )<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>exten => s, n, Hangup<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>exten => 1, 1, Playback<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>etc<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>etc<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Acontece que quando ligo para um dos ramais da URA de um
outro ramal interno, essa URA funciona como deveria.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Se chamo de um telefone externo e o PABX roteia a chamada
para um dos canais da Digivoice, quem ligou de fora começa a ouvir a música
(musica de hold) do PABX.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Fiz o teste de colocar um DgFlash( 300,500 ) entre o NoOp e
o Background na sequencia acima e agora quando ligo de fora, posso ouvir o
menu. Só que quando ligo de dentro, a chamada cai.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Achei que fosse alguma loucura do PABX e usei uma outra URA
Windows com Dialogic para fazer a mesma coisa e funcionou perfeitamente com
ligações internas e externas.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Primeiro, alguém conhece alguma solução para isso?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Segundo, neste cenário, usando o dialplan, depois que a URA
recebeu uma chamada externa, como faço para transferir a mesma para um outro
ramal interno com supervisão (Call Progress), isto é, quero ter certeza que o ramal
interno atendeu antes de colocar o fone (URA) no gancho.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Para transferir, usei o DgFlash e sendDTMF mandando os dígiros
do ramal. Isso funciona e transfere normalmente mas isso me deixa sem a
supervisão.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Tem como resolver?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Agradeço qualquer ajuda.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Abç<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Sergio<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Tetra Informática<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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