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</o:shapelayout></xml><![endif]--></head><body lang=PT-BR link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><b><span style='color:#1F497D'>Eugenio,<o:p></o:p></span></b></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Você só irá conseguir pegar essa informação depois do Dial, para isso você terá que utilizar uma Macro no Dial.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='color:#1F497D'>Obs.:</span></b><span style='color:#1F497D'> Essa funcionalidade da Khomp não funciona com qualquer driver, recentemente tiveram que gerar um novo driver para que essa funcionalidade funcionasse com a minha versão de Asterisk. Por isso entre em contato com eles para garantir que a versão tua suporta essa funcionalidade.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='color:#1F497D'>Exemplo:<o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>[exten]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>exten => _0.,1,</span><span lang=EN-US style='color:#1F497D'>Dial(khomp/</span><span lang=EN-US style='color:#1F497D'>b0/${EXTEN:1}</span><span lang=EN-US style='color:#1F497D'>/parent=${CHANNEL}:answer_info,60,M(</span><span lang=EN-US style='color:#1F497D'>KCallAnswerInfo</span><span lang=EN-US style='color:#1F497D'>))<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>[macro-</span><span lang=EN-US style='color:#1F497D'>KCallAnswerInfo]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>exten => s,1,NoOp(KCallAnswerInfo = ${KCallAnswerInfo})<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>exten => s,n,GotoIf($[${KCallAnswerInfo}=MessageBox]?machine)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>exten => s,n,GotoIf($[${KCallAnswerInfo}=CarrierMessage]?machine)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>exten => s,n,GotoIf($[${KCallAnswerInfo}=AnsweringMachine]?machine)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>exten => s,n,GotoIf($[${KCallAnswerInfo}=Fax]?machine)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Abraços.<o:p></o:p></span></p><div><div class=MsoNormal align=center style='text-align:center'><span style='font-family:"Verdana","sans-serif";color:#1F497D'><hr size=1 width="100%" noshade style='color:#CCCCCC' align=center></span></div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="60%" style='width:60.0%;padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='line-height:130%'><b><span style='font-size:9.0pt;line-height:130%;font-family:"Verdana","sans-serif";color:maroon'>Rodrigo Pinto</span></b><b><span style='font-size:9.0pt;line-height:130%;font-family:"Verdana","sans-serif";color:maroon'><o:p></o:p></span></b></p><p class=MsoNormal style='line-height:130%'><b><span style='font-size:8.0pt;line-height:130%;font-family:"Verdana","sans-serif";color:#666666'>Infra-Estrutura e Telecom<o:p></o:p></span></b></p><p class=MsoNormal style='line-height:130%'><b><span style='font-size:9.0pt;line-height:130%;font-family:"Verdana","sans-serif";color:maroon'>AYTY </span></b><span style='font-size:9.0pt;line-height:130%;font-family:"Verdana","sans-serif";color:#999999'>CRM BPO e Serviços de TI</span><span style='font-size:9.0pt;line-height:130%;font-family:"Verdana","sans-serif";color:#999999'><o:p></o:p></span></p></td><td width="40%" style='width:40.0%;padding:0cm 0cm 0cm 0cm'><p class=MsoNormal align=right style='text-align:right;line-height:115%'><span style='font-size:12.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#1F497D'><img width=124 height=57 id="_x0000_i1032" src="cid:image001.jpg@01CCD473.833C5AC0" alt="Descrição: cid:image001.jpg@01CA5EEE.73A9B690"></span><span style='font-size:12.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#1F497D'><o:p></o:p></span></p></td></tr></table><div class=MsoNormal align=center style='text-align:center;line-height:150%'><span style='font-size:12.0pt;line-height:150%;font-family:"Verdana","sans-serif";color:#1F497D'><hr size=1 width="100%" noshade style='color:#CCCCCC' align=center></span></div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="85%" style='width:85.02%'><tr><td width="50%" style='width:50.0%;padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='line-height:115%'><b><span style='font-size:7.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#999999'>Florianópolis +55 (48) 4052.9211 R: 6007 - Celular +55 (48) 8833.7617 - São Paulo +55 (11) 3522.9211</span></b><b><span style='font-size:7.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#999999'><o:p></o:p></span></b></p></td><td width="50%" style='width:50.0%;padding:0cm 0cm 0cm 0cm'><p class=MsoNormal align=right style='text-align:right;line-height:115%'><b><span style='font-size:7.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#999999'> w w w . a y t y c r m . c o m . b r </span></b><span style='font-size:7.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#1F497D'><o:p></o:p></span></p></td></tr><tr><td colspan=2 style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='line-height:115%'><span style='font-size:7.5pt;line-height:115%;font-family:"Verdana","sans-serif";color:#999999'><br>Confidencialidade: O sigilo desta mensagem e de seus anexos é protegido por lei. Se você a recebeu por engano, queira apagá-la e informar por e-mail endereçado ao remetente. </span><span lang=EN-US style='font-size:7.5pt;line-height:115%;font-family:"Verdana","sans-serif";color:#999999'>Confidentiality note: The confidentiality of this message and its attachments is protected by law. If you have received it by mistake, please delete it and inform us replying this e-mail to the sender. </span><span lang=EN-US style='font-size:7.5pt;line-height:115%;font-family:"Verdana","sans-serif";color:#999999'><o:p></o:p></span></p></td></tr></table><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#999999'><img width=26 height=22 id="_x0000_i1031" src="cid:image002.jpg@01CCD473.833C5AC0" alt="Descrição: cid:image002.jpg@01CC4DE8.0A309810"></span></b><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:maroon'>Antes de imprimir, pense em sua responsabilidade e compromisso com o MEIO AMBIENTE.</span></b><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>De:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> asteriskbrasil-bounces@listas.asteriskbrasil.org [mailto:asteriskbrasil-bounces@listas.asteriskbrasil.org] <b>Em nome de </b>Eugenio Sanches<br><b>Enviada em:</b> segunda-feira, 16 de janeiro de 2012 15:27<br><b>Para:</b> asteriskbrasil@listas.asteriskbrasil.org<br><b>Assunto:</b> [AsteriskBrasil] RES: RES: (KCallAnswerInfo)<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Rodrigo,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Boa tarde!<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>O eu tenha as seguintes, linhas para coletar as informações de, um retorno no caso de caixa postal, são parâmetros passados pela própria (KHOMP) mas não obtive sucesso. Vc também usa esses parâmetros no seu extension.conf?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>exten => _0.,n,NoOp(ResultadoKhomp${KCallAnswerInfo})<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>exten => _0.,n,Dial(khomp/b0/${EXTEN:1}/parent=${CHANNEL}:answer_info)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Muito obrigado<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Eugênio Sanches <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>De:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> asteriskbrasil-bounces@listas.asteriskbrasil.org [mailto:asteriskbrasil-bounces@listas.asteriskbrasil.org] <b>Em nome de </b>Rodrigo Pinto<br><b>Enviada em:</b> segunda-feira, 16 de janeiro de 2012 12:38<br><b>Para:</b> asteriskbrasil@listas.asteriskbrasil.org<br><b>Assunto:</b> [AsteriskBrasil] RES: (KCallAnswerInfo)<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Eugenio,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Atualmente utilizamos essa funcionalidade, não é 100%, porém em conjunto com a aplicação AMD do Asterisk conseguimos um bom desempenho.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Qual seria a sua duvida?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Abraços.<o:p></o:p></span></p><div><div class=MsoNormal align=center style='text-align:center'><span style='font-family:"Verdana","sans-serif";color:#1F497D'><hr size=1 width="100%" noshade style='color:#CCCCCC' align=center></span></div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="60%" style='width:60.0%;padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='line-height:130%'><b><span style='font-size:9.0pt;line-height:130%;font-family:"Verdana","sans-serif";color:maroon'>Rodrigo Pinto<o:p></o:p></span></b></p><p class=MsoNormal style='line-height:130%'><b><span style='font-size:8.0pt;line-height:130%;font-family:"Verdana","sans-serif";color:#666666'>Infra-Estrutura e Telecom<o:p></o:p></span></b></p><p class=MsoNormal style='line-height:130%'><b><span style='font-size:9.0pt;line-height:130%;font-family:"Verdana","sans-serif";color:maroon'>AYTY </span></b><span style='font-size:9.0pt;line-height:130%;font-family:"Verdana","sans-serif";color:#999999'>CRM BPO e Serviços de TI<o:p></o:p></span></p></td><td width="40%" style='width:40.0%;padding:0cm 0cm 0cm 0cm'><p class=MsoNormal align=right style='text-align:right;line-height:115%'><span style='font-size:12.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#1F497D'><img width=124 height=57 id="Imagem_x0020_2" src="cid:image001.jpg@01CCD473.833C5AC0" alt="Descrição: cid:image001.jpg@01CA5EEE.73A9B690"><o:p></o:p></span></p></td></tr></table><div class=MsoNormal align=center style='text-align:center;line-height:150%'><span style='font-size:12.0pt;line-height:150%;font-family:"Verdana","sans-serif";color:#1F497D'><hr size=1 width="100%" noshade style='color:#CCCCCC' align=center></span></div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="85%" style='width:85.02%'><tr><td width="50%" style='width:50.0%;padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='line-height:115%'><b><span style='font-size:7.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#999999'>Florianópolis +55 (48) 4052.9211 R: 6007 - Celular +55 (48) 8833.7617 - São Paulo +55 (11) 3522.9211<o:p></o:p></span></b></p></td><td width="50%" style='width:50.0%;padding:0cm 0cm 0cm 0cm'><p class=MsoNormal align=right style='text-align:right;line-height:115%'><b><span style='font-size:7.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#999999'> w w w . a y t y c r m . c o m . b r </span></b><span style='font-size:7.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#1F497D'><o:p></o:p></span></p></td></tr><tr><td colspan=2 style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='line-height:115%'><span style='font-size:7.5pt;line-height:115%;font-family:"Verdana","sans-serif";color:#999999'><br>Confidencialidade: O sigilo desta mensagem e de seus anexos é protegido por lei. Se você a recebeu por engano, queira apagá-la e informar por e-mail endereçado ao remetente. </span><span lang=EN-US style='font-size:7.5pt;line-height:115%;font-family:"Verdana","sans-serif";color:#999999'>Confidentiality note: The confidentiality of this message and its attachments is protected by law. If you have received it by mistake, please delete it and inform us replying this e-mail to the sender. <o:p></o:p></span></p></td></tr></table><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#999999'><img width=26 height=22 id="Imagem_x0020_4" src="cid:image002.jpg@01CCD473.833C5AC0" alt="Descrição: cid:image002.jpg@01CC4DE8.0A309810"></span></b><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:maroon'>Antes de imprimir, pense em sua responsabilidade e compromisso com o MEIO AMBIENTE.</span></b><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>De:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> asteriskbrasil-bounces@listas.asteriskbrasil.org [mailto:asteriskbrasil-bounces@listas.asteriskbrasil.org] <b>Em nome de </b>Eugenio Sanches<br><b>Enviada em:</b> sexta-feira, 13 de janeiro de 2012 13:14<br><b>Para:</b> asteriskbrasil@listas.asteriskbrasil.org<br><b>Assunto:</b> [AsteriskBrasil] (KCallAnswerInfo)<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Prezados,<o:p></o:p></p><p class=MsoNormal>Boa noite!<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Por favor, alguém já usou a aplicação (KCallAnswerInfo), da placa K2E1 da KHOMP. A intenção é coletar os retornos das sinalizações abaixo.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3'><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'>"MessageBox" (*): detectada caixa postal de um telefone celular; <o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3'><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'>"CarrierMessage": mensagem de operadora enviada antes do atendimento; <o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3'><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'>"AnsweringMachine" (**): atendimento por secretária eletrônica; <o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3'><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'>"HumanAnswer" (**): atendimento humano; <o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3'><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'>"Unknown": tipo de atendimento desconhecido; <o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3'><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'>"Fax": reportado quando um tom de fax for detectado. <o:p></o:p></span></li></ul><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'>Muito obrigado <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'>Eugênio Sanches <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>