<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=iso-8859-1"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=PT-BR link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Pessoal,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal> Temos um callcenter usando um DADHI REDFONE. Tudo funciona normalmente quando não usamos FILAS (QUEUES).<o:p></o:p></p><p class=MsoNormal> O problema surge quando usando FILAS (QUEUES). Nesta situação, o CALLERID não chega no ramal. A única coisa que aparece é “UNKNOWN”.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal> Alguma idéia?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span style='mso-fareast-language:PT-BR'>Spencer Diniz</span></b><span style='mso-fareast-language:PT-BR'><br></span><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#666666;mso-fareast-language:PT-BR'>Desenvolvimento de Sistemas</span></b><span style='mso-fareast-language:PT-BR'><br></span><b><span style='font-size:7.5pt;color:#666666;mso-fareast-language:PT-BR'>Tel: (31) 3048-0550<br>E-mail: </span></b><b><u><span lang=EN-US style='font-size:7.5pt;color:blue;mso-fareast-language:PT-BR'><a href="mailto:spencer.diniz@simplysistemas.com.br"><span lang=PT-BR style='color:blue'>spencer.diniz@simplysistemas.com.br</span></a></span></u></b><span style='mso-fareast-language:PT-BR'><br></span><b><span style='font-size:7.5pt;color:#666666;mso-fareast-language:PT-BR'>HelpDesk: </span></b><b><u><span lang=EN-US style='font-size:7.5pt;color:blue;mso-fareast-language:PT-BR'><a href="mailto:sa@simplysistemas.com.br"><span lang=PT-BR style='color:blue'>sa@simplysistemas.com.br</span></a></span></u></b><span style='mso-fareast-language:PT-BR'><br></span><span lang=EN-US style='mso-fareast-language:PT-BR'><a href="http://www.simplysistemas.com.br/" target="_blank"><b><span lang=PT-BR style='font-size:7.5pt;color:blue'>www.simplysistemas.com.br</span></b></a></span><b><span style='font-size:7.5pt;color:#666666;mso-fareast-language:PT-BR'><br></span></b><b><span style='font-size:16.0pt;color:#00B0F0;mso-fareast-language:PT-BR'>S</span></b><b><span style='font-size:13.0pt;mso-fareast-language:PT-BR'>I</span></b><b><span style='font-size:16.0pt;color:#00B0F0;mso-fareast-language:PT-BR'>mply</span></b><b><span style='font-size:16.0pt;mso-fareast-language:PT-BR'>.</span></b><span style='mso-fareast-language:PT-BR'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>