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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=PT-BR link=blue vlink=purple><div class=WordSection1><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><pre><span style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>Boa tarde, Pessoal<o:p></o:p></span></pre><pre><span style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'><o:p> </o:p></span></pre><pre><span style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>Fiz a configuração de uma fila, porém acho que ela não está funcionando corretamente, as ligações ficam chamando quando a telefonista está ocupada, porém no FOP2 as ligações em espera sempre ficam em 0. Outro problema também é a musica de espera que não toca.<o:p></o:p></span></pre><pre><span style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'><o:p> </o:p></span></pre><pre><span style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>Segue abaixo configuração da fila.<o:p></o:p></span></pre><pre><span style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'><o:p> </o:p></span></pre><pre><span style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>EXTENSIONS<o:p></o:p></span></pre><pre><span style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'><o:p> </o:p></span></pre><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>[rotadeentrada]<o:p></o:p></span></p><pre><span style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>exten => s,1,Queue(recepcao,tr)<o:p></o:p></span></pre><pre><span style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'><o:p> </o:p></span></pre><pre><span style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>QUEUE<o:p></o:p></span></pre><pre><span style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'><o:p> </o:p></span></pre><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>[recepcao]<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>announce-position = yes<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>announce-round-seconds = 10<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>ringinuse=yes<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>strategy=ringall<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>;eventwhencalled=yes<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>leavewhenempty=no<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>timeout=15<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>retry=1<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>wrapuptime=0<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>maxlen = 10<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>announce-frequency = 0<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>announce-holdtime = no<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>joinempty=yes<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>eventwhencalled=yes<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>member => SIP/100<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>Se puderem ajudar.<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Cambria","serif";color:windowtext'>Abraço<o:p></o:p></span></p><pre><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></pre><pre><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></pre><pre><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></pre></blockquote><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p></div></body></html>