<div dir="ltr"><div class="gmail_extra">entao na fila acredito que esteja correto</div><div class="gmail_extra"><br></div><div class="gmail_extra">segue configurações da Fila...</div><div class="gmail_extra"><br></div><div class="gmail_extra">
<div class="gmail_extra">Edit Queue</div><div class="gmail_extra"><br></div><div class="gmail_extra">Queue Name:<span class="" style="white-space:pre">        Espera</span></div><div class="gmail_extra">Queue Password:<span class="" style="white-space:pre">        </span></div>
<div class="gmail_extra">CID Name Prefix:<span class="" style="white-space:pre">        </span></div><div class="gmail_extra">Wait Time Prefix:<span class="" style="white-space:pre">        YES</span></div><div class="gmail_extra">Alert Info:<span class="" style="white-space:pre">        </span></div>
<div class="gmail_extra">Static Agents:<span class="" style="white-space:pre">        301, 0</span></div><div class="gmail_extra"><span class="" style="white-space:pre"> 302, 0</span></div><div class="gmail_extra">
<span class="" style="white-space:pre"><br></span></div><div class="gmail_extra">Extension Quick Pick<span class="" style="white-space:pre">        </span></div><div class="gmail_extra">Dynamic Members:<span class="" style="white-space:pre">        </span></div>
<div class="gmail_extra">Extension Quick Pick<span class="" style="white-space:pre">        </span></div><div class="gmail_extra">Restrict Dynamic Agents<span class="" style="white-space:pre">        </span>YesNo</div><div class="gmail_extra">
Agent Restrictions<span class="" style="white-space:pre">        </span></div></div><div class="gmail_extra"><br><table style="color:rgb(68,68,68);font-family:Helvetica,Geneva,Arial,SunSans-Regular,sans-serif,Verdana,'Trebuchet MS',SunSans-Regular;font-size:14px;background-color:rgb(240,240,240)">
<tbody><tr><td colspan="2"><h5 style="color:gray">Edit Queue<hr></h5></td></tr><tr></tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Queue Name:</a></td>
<td><input type="text" name="name" value="Espera" tabindex="1" style="color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;background-color:rgb(250,250,250);border:1px solid rgb(204,204,204);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;font-size:12px;height:22px"></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Queue Password:</a></td><td><input type="text" name="password" value="" tabindex="2" style="color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;background-color:rgb(250,250,250);border:1px solid rgb(204,204,204);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;font-size:12px;height:22px"></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">CID Name Prefix:</a></td><td><input size="4" type="text" name="prefix" value="" tabindex="3" style="color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;background-color:rgb(250,250,250);border:1px solid rgb(204,204,204);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;font-size:12px;height:22px"></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Wait Time Prefix:</a></td><td><select name="queuewait" tabindex="4" style="border-color:rgb(188,188,188);color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;font-size:13px;background-color:rgb(250,250,250);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;padding:0px;vertical-align:top;min-height:24px;height:auto!important">                         <option value="1" selected>Yes</option><option value="0">No                        </option></select></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Alert Info</a>:</td><td><input type="text" name="alertinfo" size="30" value="" tabindex="5" style="color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;background-color:rgb(250,250,250);border:1px solid rgb(204,204,204);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;font-size:12px;height:22px"></td>
</tr><tr><td valign="top"><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Static Agents:</a></td><td valign="top">
<textarea id="members" cols="15" rows="5" name="members" tabindex="6" style="border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;border-color:rgb(188,188,188);background-color:rgb(250,250,250)"></textarea></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Extension Quick Pick</a></td><td><select id="insexten" tabindex="7" style="border-color:rgb(188,188,188);color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;font-size:13px;background-color:rgb(250,250,250);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;padding:0px;vertical-align:top;min-height:24px;height:auto!important">                                 <option value="">(pick extension)</option>         <option value="301">301 (ADEMILSON)</option> <option value="302">302 (CAMILA)</option> <option value="303">303 (CHAUANY)</option> <option value="304">304 (GIOVANA)</option> <option value="305">305 (JONATHAS)</option> <option value="306">306 (LUIZ)</option> <option value="307">307 (MARCOS)</option> <option value="308">308 (OSVALDIR e ROBERTO)</option> <option value="309">309 (DANIELA)</option> <option value="3000">3000 (SEM FIO)</option>                         </select></td>
</tr><tr><td valign="top"><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Dynamic Members:</a></td><td valign="top">
<textarea id="dynmembers" cols="15" rows="5" name="dynmembers" tabindex="8" style="border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;border-color:rgb(188,188,188);background-color:rgb(250,250,250)"></textarea></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Extension Quick Pick</a></td><td><select id="dyninsexten" tabindex="9" style="border-color:rgb(188,188,188);color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;font-size:13px;background-color:rgb(250,250,250);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;padding:0px;vertical-align:top;min-height:24px;height:auto!important">                                 <option value="">(pick extension)</option>         <option value="301">301 (ADEMILSON)</option> <option value="302">302 (CAMILA)</option> <option value="303">303 (CHAUANY)</option> <option value="304">304 (GIOVANA)</option> <option value="305">305 (JONATHAS)</option> <option value="306">306 (LUIZ)</option> <option value="307">307 (MARCOS)</option> <option value="308">308 (OSVALDIR e ROBERTO)</option> <option value="309">309 (DANIELA)</option> <option value="3000">3000 (SEM FIO)</option>                         </select></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Restrict Dynamic Agents</a></td><td><input type="radio" name="dynmemberonly" value="yes" checked style="color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;background-color:rgb(250,250,250);border:1px solid rgb(204,204,204);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;font-size:12px;height:24px">Yes<input type="radio" name="dynmemberonly" value="no" style="color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;background-color:rgb(250,250,250);border:1px solid rgb(204,204,204);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;font-size:12px;height:24px">No</td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Agent Restrictions</a></td><td><select name="use_queue_context" tabindex="10" style="border-color:rgb(188,188,188);color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;font-size:13px;background-color:rgb(250,250,250);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;padding:0px;vertical-align:top;min-height:24px;height:auto!important">                         <option value="0" selected>Call as Dialed </option><option value="1">No Follow-Me or Call Forward </option><option value="2">Extensions Only                         </option></select></td>
</tr><tr><td colspan="2"><br><h5 style="color:gray">Queue Options<hr></h5></td></tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Agent Announcement:</a></td>
<td><select name="agentannounce_id" tabindex="11" style="border-color:rgb(188,188,188);color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;font-size:13px;background-color:rgb(250,250,250);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;padding:0px;vertical-align:top;min-height:24px;height:auto!important">                         <option value="">None</option><option value="13">Almo</option> <option value="9">max_ivr</option>                                          </select></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Join Announcement:</a></td><td><select name="joinannounce_id" tabindex="12" style="border-color:rgb(188,188,188);color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;font-size:13px;background-color:rgb(250,250,250);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;padding:0px;vertical-align:top;min-height:24px;height:auto!important">                         <option value="None">None</option><option value="13">Almo</option> <option value="9">max_ivr</option>                                          </select></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Music on Hold Class:</a></td><td><select name="music" tabindex="13" style="border-color:rgb(188,188,188);color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;font-size:13px;background-color:rgb(250,250,250);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;padding:0px;vertical-align:top;min-height:24px;height:auto!important">                         <option value="inherit">inherit</option><option value="default" selected>default</option><option value="none">none                                         </option></select></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Ringing Instead of MoH:</a></td><td><input name="rtone" type="checkbox" value="1" tabindex="14" style="color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;background-color:rgb(250,250,250);border:1px solid rgb(204,204,204);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;font-size:12px;height:13px"></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Max Wait Time:</a></td><td><select name="maxwait" tabindex="15" style="border-color:rgb(188,188,188);color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;font-size:13px;background-color:rgb(250,250,250);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;padding:0px;vertical-align:top;min-height:24px;height:auto!important">                         <option value="">Unlimited</option><option value="10">10 seconds</option><option value="20">20 seconds</option><option value="30">30 seconds</option><option value="40">40 seconds</option><option value="50">50 seconds</option><option value="60">1 minute</option><option value="90">1 minute, 30 seconds</option><option value="120">2 minutes</option><option value="150">2 minutes, 30 seconds</option><option value="180">3 minutes</option><option value="210">3 minutes, 30 seconds</option><option value="240">4 minutes</option><option value="270">4 minutes, 30 seconds</option><option value="300">5 minutes</option><option value="360">6 minutes</option><option value="420">7 minutes</option><option value="480">8 minutes</option><option value="540">9 minutes</option><option value="600">10 minutes</option><option value="660">11 minutes</option><option value="720">12 minutes</option><option value="780">13 minutes</option><option value="840">14 minutes</option><option value="900">15 minutes</option><option value="960">16 minutes</option><option value="1020">17 minutes</option><option value="1080">18 minutes</option><option value="1140">19 minutes</option><option value="1200">20 minutes</option><option value="1500">25 minutes</option><option value="1800">30 minutes</option><option value="2100">35 minutes</option><option value="2400">40 minutes</option><option value="2700">45 minutes</option><option value="3000">50 minutes</option><option value="3300">55 minutes</option><option value="3600">1 hour</option>                                         </select></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Max Callers:</a></td><td><select name="maxlen" tabindex="16" style="border-color:rgb(188,188,188);color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;font-size:13px;background-color:rgb(250,250,250);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;padding:0px;vertical-align:top;min-height:24px;height:auto!important">                         <option value="0">0</option><option value="1">1</option><option value="2">2</option><option value="3">3</option><option value="4">4</option><option value="5">5</option><option value="6">6</option><option value="7">7</option><option value="8">8</option><option value="9">9</option><option value="10" selected>10</option><option value="11">11</option><option value="12">12</option><option value="13">13</option><option value="14">14</option><option value="15">15</option><option value="16">16</option><option value="17">17</option><option value="18">18</option><option value="19">19</option><option value="20">20</option><option value="21">21</option><option value="22">22</option><option value="23">23</option><option value="24">24</option><option value="25">25</option><option value="26">26</option><option value="27">27</option><option value="28">28</option><option value="29">29</option><option value="30">30</option><option value="31">31</option><option value="32">32</option><option value="33">33</option><option value="34">34</option><option value="35">35</option><option value="36">36</option><option value="37">37</option><option value="38">38</option><option value="39">39</option><option value="40">40</option><option value="41">41</option><option value="42">42</option><option value="43">43</option><option value="44">44</option><option value="45">45</option><option value="46">46</option><option value="47">47</option><option value="48">48</option><option value="49">49</option><option value="50">50</option>                                         </select></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Join Empty:</a></td><td><select name="joinempty" tabindex="17" style="border-color:rgb(188,188,188);color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;font-size:13px;background-color:rgb(250,250,250);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;padding:0px;vertical-align:top;min-height:24px;height:auto!important">                         <option value="yes" selected>Yes</option><option value="strict">Strict</option><option value="no">No                                         </option></select></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Leave When Empty:</a></td><td><select name="leavewhenempty" tabindex="18" style="border-color:rgb(188,188,188);color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;font-size:13px;background-color:rgb(250,250,250);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;padding:0px;vertical-align:top;min-height:24px;height:auto!important">                         <option value="yes">Yes</option><option value="strict">Strict</option><option value="no" selected>No                                         </option></select></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Ring Strategy:</a></td><td><select name="strategy" tabindex="19" style="border-color:rgb(188,188,188);color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;font-size:13px;background-color:rgb(250,250,250);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;padding:0px;vertical-align:top;min-height:24px;height:auto!important">                         <option value="ringall" selected>ringall</option><option value="leastrecent">leastrecent</option><option value="fewestcalls">fewestcalls</option><option value="random">random</option><option value="rrmemory">rrmemory</option><option value="linear">linear</option><option value="wrandom">wrandom                                         </option></select></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Agent Timeout:</a></td><td><select name="timeout" tabindex="20" style="border-color:rgb(188,188,188);color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;font-size:13px;background-color:rgb(250,250,250);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;padding:0px;vertical-align:top;min-height:24px;height:auto!important">                         <option value="0">Unlimited</option><option value="1">1 seconds</option><option value="2">2 seconds</option><option value="3">3 seconds</option><option value="4">4 seconds</option><option value="5">5 seconds</option><option value="6">6 seconds</option><option value="7">7 seconds</option><option value="8">8 seconds</option><option value="9">9 seconds</option><option value="10">10 seconds</option><option value="11">11 seconds</option><option value="12">12 seconds</option><option value="13">13 seconds</option><option value="14">14 seconds</option><option value="15">15 seconds</option><option value="16">16 seconds</option><option value="17">17 seconds</option><option value="18">18 seconds</option><option value="19">19 seconds</option><option value="20">20 seconds</option><option value="21">21 seconds</option><option value="22">22 seconds</option><option value="23">23 seconds</option><option value="24">24 seconds</option><option value="25">25 seconds</option><option value="26">26 seconds</option><option value="27">27 seconds</option><option value="28">28 seconds</option><option value="29">29 seconds</option><option value="30" selected>30 seconds</option><option value="31">31 seconds</option><option value="32">32 seconds</option><option value="33">33 seconds</option><option value="34">34 seconds</option><option value="35">35 seconds</option><option value="36">36 seconds</option><option value="37">37 seconds</option><option value="38">38 seconds</option><option value="39">39 seconds</option><option value="40">40 seconds</option><option value="41">41 seconds</option><option value="42">42 seconds</option><option value="43">43 seconds</option><option value="44">44 seconds</option><option value="45">45 seconds</option><option value="46">46 seconds</option><option value="47">47 seconds</option><option value="48">48 seconds</option><option value="49">49 seconds</option><option value="50">50 seconds</option><option value="51">51 seconds</option><option value="52">52 seconds</option><option value="53">53 seconds</option><option value="54">54 seconds</option><option value="55">55 seconds</option><option value="56">56 seconds</option><option value="57">57 seconds</option><option value="58">58 seconds</option><option value="59">59 seconds</option><option value="60">60 seconds</option>                                         </select></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Retry:</a></td><td><select name="retry" tabindex="21" style="border-color:rgb(188,188,188);color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;font-size:13px;background-color:rgb(250,250,250);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;padding:0px;vertical-align:top;min-height:24px;height:auto!important"> <option value="none">No Retry</option><option value="0">0 seconds</option><option value="1">1 seconds</option><option value="2">2 seconds</option><option value="3">3 seconds</option><option value="4">4 seconds</option><option value="5">5 seconds</option><option value="6">6 seconds</option><option value="7">7 seconds</option><option value="8">8 seconds</option><option value="9">9 seconds</option><option value="10">10 seconds</option><option value="11">11 seconds</option><option value="12">12 seconds</option><option value="13">13 seconds</option><option value="14">14 seconds</option><option value="15">15 seconds</option><option value="16">16 seconds</option><option value="17">17 seconds</option><option value="18">18 seconds</option><option value="19">19 seconds</option><option value="20" selected>20 seconds</option>                                         </select></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Wrap-Up-Time:</a></td><td><select name="wrapuptime" tabindex="22" style="border-color:rgb(188,188,188);color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;font-size:13px;background-color:rgb(250,250,250);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;padding:0px;vertical-align:top;min-height:24px;height:auto!important">                         <option value="0" selected>0 seconds</option><option value="1">1 seconds</option><option value="2">2 seconds</option><option value="3">3 seconds</option><option value="4">4 seconds</option><option value="5">5 seconds</option><option value="6">6 seconds</option><option value="7">7 seconds</option><option value="8">8 seconds</option><option value="9">9 seconds</option><option value="10">10 seconds</option><option value="11">11 seconds</option><option value="12">12 seconds</option><option value="13">13 seconds</option><option value="14">14 seconds</option><option value="15">15 seconds</option><option value="16">16 seconds</option><option value="17">17 seconds</option><option value="18">18 seconds</option><option value="19">19 seconds</option><option value="20">20 seconds</option><option value="21">21 seconds</option><option value="22">22 seconds</option><option value="23">23 seconds</option><option value="24">24 seconds</option><option value="25">25 seconds</option><option value="26">26 seconds</option><option value="27">27 seconds</option><option value="28">28 seconds</option><option value="29">29 seconds</option><option value="30">30 seconds</option><option value="31">31 seconds</option><option value="32">32 seconds</option><option value="33">33 seconds</option><option value="34">34 seconds</option><option value="35">35 seconds</option><option value="36">36 seconds</option><option value="37">37 seconds</option><option value="38">38 seconds</option><option value="39">39 seconds</option><option value="40">40 seconds</option><option value="41">41 seconds</option><option value="42">42 seconds</option><option value="43">43 seconds</option><option value="44">44 seconds</option><option value="45">45 seconds</option><option value="46">46 seconds</option><option value="47">47 seconds</option><option value="48">48 seconds</option><option value="49">49 seconds</option><option value="50">50 seconds</option><option value="51">51 seconds</option><option value="52">52 seconds</option><option value="53">53 seconds</option><option value="54">54 seconds</option><option value="55">55 seconds</option><option value="56">56 seconds</option><option value="57">57 seconds</option><option value="58">58 seconds</option><option value="59">59 seconds</option><option value="60">60 seconds</option>                                         </select></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Call Recording:</a></td><td><select name="monitor-format" tabindex="23" style="border-color:rgb(188,188,188);color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;font-size:13px;background-color:rgb(250,250,250);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;padding:0px;vertical-align:top;min-height:24px;height:auto!important">                         <option value="wav49">wav49</option><option value="wav">wav</option><option value="gsm">gsm</option><option value="" selected>No</option>                                 </select></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Event When Called:</a></td><td><select name="eventwhencalled" tabindex="24" style="border-color:rgb(188,188,188);color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;font-size:13px;background-color:rgb(250,250,250);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;padding:0px;vertical-align:top;min-height:24px;height:auto!important">                         <option value="yes">Yes</option><option value="no" selected>No                        </option></select></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Member Status:</a></td><td><select name="eventmemberstatus" tabindex="25" style="border-color:rgb(188,188,188);color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;font-size:13px;background-color:rgb(250,250,250);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;padding:0px;vertical-align:top;min-height:24px;height:auto!important">                         <option value="yes" selected>Yes</option><option value="no">No                        </option></select></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Skip Busy Agents:</a></td><td><select name="cwignore" tabindex="26" style="border-color:rgb(188,188,188);color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;font-size:13px;background-color:rgb(250,250,250);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;padding:0px;vertical-align:top;min-height:24px;height:auto!important">                         <option value="0">No</option><option value="1" selected>Yes</option><option value="2">Yes + (ringinuse=no)</option><option value="3">Queue calls only (ringinuse=no)                        </option></select></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Queue Weight:</a></td><td><select name="weight" tabindex="27" style="border-color:rgb(188,188,188);color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;font-size:13px;background-color:rgb(250,250,250);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;padding:0px;vertical-align:top;min-height:24px;height:auto!important">                         <option value="0" selected>0</option><option value="1">1</option><option value="2">2</option><option value="3">3</option><option value="4">4</option><option value="5">5</option><option value="6">6</option><option value="7">7</option><option value="8">8</option><option value="9">9</option><option value="10">10</option>                                         </select></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Autofill:</a></td><td><input name="autofill" type="checkbox" value="1" tabindex="28" style="color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;background-color:rgb(250,250,250);border:1px solid rgb(204,204,204);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;font-size:12px;height:13px"></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Agent Regex Filter</a></td><td><input type="text" name="qregex" value="" style="color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;background-color:rgb(250,250,250);border:1px solid rgb(204,204,204);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;font-size:12px;height:22px"></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Report Hold Time:</a></td><td><select name="reportholdtime" tabindex="29" style="border-color:rgb(188,188,188);color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;font-size:13px;background-color:rgb(250,250,250);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;padding:0px;vertical-align:top;min-height:24px;height:auto!important">                         <option value="yes">Yes</option><option value="no" selected>No                                         </option></select></td>
</tr><tr><td><a class="" style="font-family:verdana,arial,helvetica,sans-serif;color:black;border-bottom-width:1px;border-bottom-style:dashed;border-bottom-color:rgb(204,204,204)">Service Level:</a></td><td><select name="servicelevel" tabindex="30" style="border-color:rgb(188,188,188);color:rgb(51,51,51);font-family:verdana,arial,helvetica,sans-serif;font-size:13px;background-color:rgb(250,250,250);border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;padding:0px;vertical-align:top;min-height:24px;height:auto!important">                         <option value="15">15 seconds</option><option value="30">30 seconds</option><option value="45">45 seconds</option><option value="60" selected>60 seconds</option><option value="75">75 seconds</option><option value="90">90 seconds</option><option value="105">105 seconds</option><option value="120">120 seconds</option><option value="135">135 seconds</option><option value="150">150 seconds</option><option value="165">165 seconds</option><option value="180">180 seconds</option><option value="195">195 seconds</option><option value="210">210 seconds</option><option value="225">225 seconds</option><option value="240">240 seconds</option><option value="255">255 seconds</option><option value="270">270 seconds</option><option value="285">285 seconds</option><option value="300">300 seconds</option>                                         </select></td>
</tr><tr></tr></tbody></table><br><div><br></div>-- <br><div dir="ltr"><b style="background-color:rgb(255,255,255)"><font color="#666666">att</font></b><div><b style="background-color:rgb(255,255,255)"><font color="#666666">Hudson </font></b></div>
<div><b style="background-color:rgb(255,255,255)"><font color="#666666">Decyclopter Network</font></b></div><div><br></div></div>
</div></div>