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--></style></head><body lang=PT-BR link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span style='font-family:"Courier New";mso-fareast-language:EN-US'>Obrigado Luciano,<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Courier New";mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Courier New";mso-fareast-language:EN-US'>Funcionou.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Courier New";mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Courier New";mso-fareast-language:EN-US'>Grato,<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Courier New";mso-fareast-language:EN-US'>Ricardo<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Courier New";mso-fareast-language:EN-US'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:12.0pt;color:black'>De: </span></b><span style='font-size:12.0pt;color:black'><asteriskbrasil-bounces@listas.asteriskbrasil.org> em nome de Luciano Moreira <lmoreira@dxbrasil.net><br><b>Responder para: </b><asteriskbrasil@listas.asteriskbrasil.org><br><b>Data: </b>quinta-feira, 22 de outubro de 2020 23:20<br><b>Para: </b>"asteriskbrasil@listas.asteriskbrasil.org" <asteriskbrasil@listas.asteriskbrasil.org><br><b>Assunto: </b>Re: [AsteriskBrasil] Retirar a musica de espera da fila<o:p></o:p></span></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Verdana",sans-serif'>Hi<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Verdana",sans-serif'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Verdana",sans-serif'>Configure uma categoria de moh com o arquivo de silêncio (/sounds/en/silence/10.ulaw) neste caso, 10s... O arquivo será repetido continuamente até a chamada ser atendida.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Verdana",sans-serif'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Verdana",sans-serif'><br clear=all><o:p></o:p></span></p></div><div><div><div><div><div><div><div><div><p class=MsoNormal><b><span style='font-family:"Courier New"'>--</span></b><o:p></o:p></p></div><div><p class=MsoNormal><b><span style='font-family:"Courier New"'>Atenciosamente,</span></b><o:p></o:p></p></div><p class=MsoNormal><b><span style='font-family:"Courier New"'><br>Luciano Moreira<br>(85)99974-2750</span></b><o:p></o:p></p></div><div><p class=MsoNormal><b><span style='font-family:"Courier New"'>__<br>Logic Telecom</span></b><o:p></o:p></p></div><div><p class=MsoNormal><b><span style='font-family:"Courier New"'>0800-085-7799 | (85)4042-7799 | (11)4210-7799</span></b><o:p></o:p></p></div></div></div></div></div></div></div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>Em qui., 22 de out. de 2020 às 21:04, Ricardo Carrer <<a href="mailto:sopropaganda@terra.com.br">sopropaganda@terra.com.br</a>> escreveu:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'>Pessoal, boa tarde!</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'>Tenho uma fila e preciso tirar a musica de espera, o gerente não quer que toque nenhum som. </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'>Eu tentei configurar o musiconhold.conf apontando para lugar nenhum, mas o Asterisk quando não encontra ele toca o padrão. Tentei outros parâmetros também, mas não consegui.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'>Ficou assim:</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'>musiconhold.conf</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'>[sem]</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'>mode=file</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'>directory=moh/sem</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'>Meu template do Queue.conf</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'> </span><o:p></o:p></p><p class=gmail-m-4875015593306136898p1><span lang=EN-US style='font-family:"Courier New"'>[queue_template](!)</span><o:p></o:p></p><p class=gmail-m-4875015593306136898p1><b><span lang=EN-US style='font-family:"Courier New"'>musicclass=sem </span></b><o:p></o:p></p><p class=gmail-m-4875015593306136898p1><span lang=EN-US style='font-family:"Courier New"'>strategy=leastrecent </span><o:p></o:p></p><p class=gmail-m-4875015593306136898p1><span lang=EN-US style='font-family:"Courier New"'>joinempty=yes </span><o:p></o:p></p><p class=gmail-m-4875015593306136898p1><span lang=EN-US style='font-family:"Courier New"'>leavewhenempty=no </span><o:p></o:p></p><p class=gmail-m-4875015593306136898p1><span lang=EN-US style='font-family:"Courier New"'>ringinuse=no </span><o:p></o:p></p><p class=gmail-m-4875015593306136898p1><span lang=EN-US style='font-family:"Courier New"'>setinterfacevar=yes</span><o:p></o:p></p><p class=gmail-m-4875015593306136898p1><span lang=EN-US style='font-family:"Courier New"'>setqueueentryvar=yes</span><o:p></o:p></p><p class=gmail-m-4875015593306136898p1><span lang=EN-US style='font-family:"Courier New"'>setqueuevar=yes</span><o:p></o:p></p><p class=gmail-m-4875015593306136898p1><span lang=EN-US style='font-family:"Courier New"'>autopause=no</span><o:p></o:p></p><p class=gmail-m-4875015593306136898p1><span lang=EN-US style='font-family:"Courier New"'>wrapuptime=0</span><o:p></o:p></p><p class=gmail-m-4875015593306136898p1><span lang=EN-US style='font-family:"Courier New"'>context=queue-out</span><o:p></o:p></p><p class=gmail-m-4875015593306136898p1><span lang=EN-US style='font-family:"Courier New"'>queue-callswaiting=silence/1</span><o:p></o:p></p><p class=gmail-m-4875015593306136898p1><span lang=EN-US style='font-family:"Courier New"'>announce=beep&beep&beep</span><o:p></o:p></p><p class=gmail-m-4875015593306136898p1><span lang=EN-US style='font-family:"Courier New"'>membergosub=transferAnsweredCall</span><o:p></o:p></p><p class=gmail-m-4875015593306136898p1><span lang=EN-US style='font-family:"Courier New"'>queue-thankyou=qualquer_som</span><o:p></o:p></p><p class=gmail-m-4875015593306136898p1><span lang=EN-US style='font-family:"Courier New"'>announce-holdtime=no</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-family:"Courier New"'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-family:"Courier New"'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-family:"Courier New"'>Log:</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-family:"Courier New"'>[Oct 22 17:31:26] WARNING[10662][C-00000002]: res_musiconhold.c:934 _get_mohbyname: Music on Hold class 'sem' not found in memory. Verify your configuration.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-family:"Courier New"'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-family:"Courier New"'>-- Started music on hold, class 'default', on channel 'Local/982756593@discar-00000000;1'</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-family:"Courier New"'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'>Estou usando a versão 16.3-cert</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'>Obrigado!</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'>Ricardo</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Courier New"'> </span><o:p></o:p></p></div></div><p class=MsoNormal>_______________________________________________<br>Contact Center em Nuvem<br>Home Office<br><a href="http://www.weontap.com.br" target="_blank">http://www.weontap.com.br</a><br>_______________________________________________<br>Para remover seu email desta lista, basta enviar um email em branco para <a href="mailto:asteriskbrasil-unsubscribe@listas.asteriskbrasil.org" target="_blank">asteriskbrasil-unsubscribe@listas.asteriskbrasil.org</a><o:p></o:p></p></blockquote></div><p class=MsoNormal>_______________________________________________ Contact Center em Nuvem Home Office http://www.weontap.com.br _______________________________________________ Para remover seu email desta lista, basta enviar um email em branco para asteriskbrasil-unsubscribe@listas.asteriskbrasil.org<o:p></o:p></p></div></body></html>