[AsteriskBrasil] WARNING na fila

[Joca Loco]

Pessoal, boa tarde!

Vejam a mensagem que recebo cada vez que um agente atende uma ligação em uma
fila:

[Dec  8 15:26:58] WARNING[32598]: app_queue.c:3014 try_calling: The device
state of this queue member, Agent/1014, is still 'Not in Use' when it
probably should not be! Please check UPGRADE.txt for correct configuration
settings.

No extensions.conf, chamo a fila assim:

exten => s,1,Queue(q-suporte|n)

E meu queues.conf está assim:

[general]
persistentmembers = yes
autofill=yes
monitor-type = MixMonitor

[q-suporte]
musiconhold = default
strategy = rrmemory
servicelevel = 10
timeout = 10
retry = 0
maxlen = 0
wrapuptime = 0
; monitorformat = wav
announce-frequency = 0
announce-holdtime = no
joinempty = strict
leavewhenempty = no
eventwhencalled = yes
eventmemberstatus = yes
ringinuse = no
member => Agent/1001
member => Agent/1002
;member => Agent/1003
;member => Agent/1004
member => Agent/1005
member => Agent/1006
member => Agent/1007
;member => Agent/1008
;member => Agent/1009
member => Agent/1010
member => Agent/1011
member => Agent/1012
member => Agent/1013
member => Agent/1014
member => Agent/1015


O que pode estar errado?

Valeu! João Carlos.
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