[AsteriskBrasil] Problemas soundpoint ip560

sauloquinteiro em gmail.com sauloquinteiro em gmail.com
Segunda Maio 18 16:06:23 BRT 2009


Acabei de testar com outro aparelho e apresentou o mesmo problema..
Vou passar o log de uma ligação que ficou muda.

  -- Executing [2000 em from-pstn:1] Set("DGV/29", "__FROM_DID=2000") in 
new stack
     -- Executing [2000 em from-pstn:2] ExecIf("DGV/29", "1 
|Set|CALLERID(name)=") in new stack
     -- Executing [2000 em from-pstn:3] Set("DGV/29", 
"__CALLINGPRES_SV=allowed_not_screened") in new stack
     -- Executing [2000 em from-pstn:4] SetCallerPres("DGV/29", 
"allowed_not_screened") in new stack
     -- Executing [2000 em from-pstn:5] Goto("DGV/29", 
"timeconditions|1|1") in new stack
     -- Goto (timeconditions,1,1)
     -- Executing [1 em timeconditions:1] GotoIfTime("DGV/29", 
"07:30-19:00|mon-fri|1-31|jan-dec?ext-queues|2000|1") in new stack
     -- Goto (ext-queues,2000,1)
    -- Executing [2000 em ext-queues:1] Macro("DGV/29", "user-callerid|") 
in new stack
     -- Executing [s em macro-user-callerid:1] Set("DGV/29", "AMPUSER=") in 
new stack
     -- Executing [s em macro-user-callerid:2] GotoIf("DGV/29", "0?report") 
in new stack
     -- Executing [s em macro-user-callerid:3] ExecIf("DGV/29", 
"1|Set|REALCALLERIDNUM=") in new stack
     -- Executing [s em macro-user-callerid:4] Set("DGV/29", "AMPUSER=") in 
new stack
     -- Executing [s em macro-user-callerid:5] Set("DGV/29", 
"AMPUSERCIDNAME=") in new stack
     -- Executing [s em macro-user-callerid:6] GotoIf("DGV/29", "1?report") 
in new stack
     -- Goto (macro-user-callerid,s,10)
     -- Executing [s em macro-user-callerid:10] GotoIf("DGV/29", 
"0?continue") in new stack
     -- Executing [s em macro-user-callerid:11] Set("DGV/29", "__TTL=64") 
in new stack
     -- Executing [s em macro-user-callerid:12] GotoIf("DGV/29", 
"1?continue") in new stack
     -- Goto (macro-user-callerid,s,19)
     -- Executing [s em macro-user-callerid:19] NoOp("DGV/29", "Using 
CallerID "" <>") in new stack
     -- Executing [2000 em ext-queues:2] Answer("DGV/29", "") in new stack
     -- Executing [2000 em ext-queues:3] Set("DGV/29", 
"__BLKVM_OVERRIDE=BLKVM/2000/DGV/29") in new stack
     -- Executing [2000 em ext-queues:4] Set("DGV/29", "__BLKVM_BASE=2000") 
in new stack
     -- Executing [2000 em ext-queues:5] Set("DGV/29", 
"DB(BLKVM/2000/DGV/29)=TRUE") in new stack
     -- Executing [2000 em ext-queues:6] ExecIf("DGV/29", 
"1|Set|_DIAL_OPTIONS=TtrwWM(auto-blkvm)") in new stack
     -- Executing [2000 em ext-queues:7] Set("DGV/29", "__NODEST=2000") in 
new stack
     -- Executing [2000 em ext-queues:8] Set("DGV/29", 
"MONITOR_FILENAME=/var/spool/asterisk/monitor/q2000-20090514-160936-1242328176.1852") 
in new stack
     -- Executing [2000 em ext-queues:9] Set("DGV/29", "__MOHCLASS=moh") in 
new stack
     -- Executing [2000 em ext-queues:10] Queue("DGV/29", "2000|tr||") in 
new stack
     -- Executing [2397 em from-internal:1] 
Macro("Local/2397 em from-internal-fbc8,2", "exten-vm|novm|2397") in new stack
     -- Executing [s em macro-exten-vm:1] 
Macro("Local/2397 em from-internal-fbc8,2", "user-callerid") in new stack
     -- Executing [s em macro-user-callerid:1] 
Set("Local/2397 em from-internal-fbc8,2", "AMPUSER=4121419500") in new stack
     -- Executing [s em macro-user-callerid:2] 
GotoIf("Local/2397 em from-internal-fbc8,2", "1?report") in new stack
     -- Goto (macro-user-callerid,s,10)
     -- Executing [s em macro-user-callerid:10] 
GotoIf("Local/2397 em from-internal-fbc8,2", "0?continue") in new stack
     -- Executing [s em macro-user-callerid:11] 
Set("Local/2397 em from-internal-fbc8,2", "__TTL=63") in new stack
     -- Executing [s em macro-user-callerid:12] 
GotoIf("Local/2397 em from-internal-fbc8,2", "1?continue") in new stack
     -- Goto (macro-user-callerid,s,19)
     -- Executing [s em macro-user-callerid:19] 
NoOp("Local/2397 em from-internal-fbc8,2", "Using CallerID "" 
<4121419500>") in new stack
     -- Executing [s em macro-exten-vm:2] 
Set("Local/2397 em from-internal-fbc8,2", "RingGroupMethod=none") in new stack
     -- Executing [s em macro-exten-vm:3] 
Set("Local/2397 em from-internal-fbc8,2", "VMBOX=novm") in new stack
     -- Executing [s em macro-exten-vm:4] 
Set("Local/2397 em from-internal-fbc8,2", "EXTTOCALL=2397") in new stack
     -- Executing [s em macro-exten-vm:5] 
Set("Local/2397 em from-internal-fbc8,2", "CFUEXT=") in new stack
     -- Executing [s em macro-exten-vm:6] 
Set("Local/2397 em from-internal-fbc8,2", "CFBEXT=") in new stack
     -- Executing [s em macro-exten-vm:7] 
Set("Local/2397 em from-internal-fbc8,2", "RT=""") in new stack
     -- Executing [s em macro-exten-vm:8] 
Macro("Local/2397 em from-internal-fbc8,2", "record-enable|2397|IN") in new 
stack
     -- Executing [s em macro-record-enable:1] 
GotoIf("Local/2397 em from-internal-fbc8,2", "1?check") in new stack
     -- Goto (macro-record-enable,s,4)
     -- Executing [s em macro-record-enable:4] 
AGI("Local/2397 em from-internal-fbc8,2", 
"recordingcheck|20090514-160936|1242328176.1854") in new stack
     -- Launched AGI Script /var/lib/asterisk/agi-bin/recordingcheck
   recordingcheck|20090514-160936|1242328176.1854: Inbound recording not 
enabled
     -- AGI Script recordingcheck completed, returning 0
     -- Executing [s em macro-record-enable:5] 
MacroExit("Local/2397 em from-internal-fbc8,2", "") in new stack
     -- Executing [s em macro-exten-vm:9] 
Macro("Local/2397 em from-internal-fbc8,2", 
"dial||TtrwWM(auto-blkvm)|2397") in new stack
     -- Executing [s em macro-dial:1] 
GotoIf("Local/2397 em from-internal-fbc8,2", "0?dial") in new stack
     -- Executing [s em macro-dial:2] 
SetMusicOnHold("Local/2397 em from-internal-fbc8,2", "moh") in new stack
     -- Executing [s em macro-dial:3] 
AGI("Local/2397 em from-internal-fbc8,2", "dialparties.agi") in new stack
     -- Launched AGI Script /var/lib/asterisk/agi-bin/dialparties.agi
   dialparties.agi: Starting New Dialparties.agi
   == Parsing '/etc/asterisk/manager.conf': Found
   == Parsing '/etc/asterisk/manager_additional.conf': Found
   == Parsing '/etc/asterisk/manager_custom.conf': Found
   == Manager 'admin' logged on from 127.0.0.1
   dialparties.agi: Caller ID name is 'unknown' number is '4121419500'
   dialparties.agi: USE_CONFIRMATION:  'FALSE'
   dialparties.agi: RINGGROUP_INDEX:   ''
   dialparties.agi: Methodology of ring is  'none'
     --  dialparties.agi: Added extension 2397 to extension map
        >  dialparties.agi: Extension 2397 has call screening off
     --  dialparties.agi: Extension 2397 cf is disabled
     --  dialparties.agi: Extension 2397 do not disturb is disabled
        >  dialparties.agi: extnum 2397 has:  cw: 1; hascfb: 0 [] 
hascfu: 0 []
        >  dialparties.agi: ExtensionState: 0
     --  dialparties.agi: dbset CALLTRACE/2397 to 4121419500
     --  dialparties.agi: Filtered ARG3: 2397
        >  dialparties.agi: NODEST: 2000 blkvm enabled macro already in 
dialopts: TtrwWM(auto-blkvm)
        >  dialparties.agi: NODEST: 2000 blkvm enabled macro already in 
dialopts: TtrwWM(auto-blkvm)
   == Manager 'admin' logged off from 127.0.0.1
     -- AGI Script dialparties.agi completed, returning 0
     -- Executing [s em macro-dial:7] 
Dial("Local/2397 em from-internal-fbc8,2", "SIP/2397||TtrwWM(auto-blkvm)") 
in new stack
     -- Called 2397
     -- Local/2397 em from-internal-fbc8,1 is ringing
     -- SIP/2397-0969e4f8 is ringing
     -- <Local/2396 em from-internal-ca39,2> Playing 'beep' (language 'en')
     -- Recording the message
     -- x=0, open writing: 
/var/spool/asterisk/voicemail/default/2305/tmp/fCNROx format: wav49, 
0x97b2b88
     -- x=1, open writing: 
/var/spool/asterisk/voicemail/default/2305/tmp/fCNROx format: gsm, 0x97c9870
     -- x=2, open writing: 
/var/spool/asterisk/voicemail/default/2305/tmp/fCNROx format: wav, 0x97df978
     -- DGV/4 is busy
   == Everyone is busy/congested at this time (1:1/0/0)
     -- SIP/2397-0969e4f8 answered Local/2397 em from-internal-fbc8,2
     -- Executing [s em macro-auto-blkvm:1] Set("SIP/2397-0969e4f8", 
"__MACRO_RESULT=") in new stack
     -- Executing [s em macro-auto-blkvm:2] DBdel("SIP/2397-0969e4f8", 
"BLKVM/2000/DGV/29") in new stack
     -- DBdel: family=BLKVM, key=2000/DGV/29
     -- Local/2397 em from-internal-fbc8,1 answered DGV/29
     -- User hung up
     -- Executing [h em macro-dial:1] 
Macro("Local/2397 em from-internal-fbc8,2", "hangupcall") in new stack
     -- Executing [s em macro-hangupcall:1] 
ResetCDR("Local/2397 em from-internal-fbc8,2", "vw") in new stack
     -- Executing [s em macro-hangupcall:2] 
NoCDR("Local/2397 em from-internal-fbc8,2", "") in new stack
     -- Executing [s em macro-hangupcall:3] 
GotoIf("Local/2397 em from-internal-fbc8,2", "1?skiprg") in new stack
     -- Goto (macro-hangupcall,s,6)
     -- Executing [s em macro-hangupcall:6] 
GotoIf("Local/2397 em from-internal-fbc8,2", "1?skipblkvm") in new stack
     -- Goto (macro-hangupcall,s,9)
     -- Executing [s em macro-hangupcall:9] 
GotoIf("Local/2397 em from-internal-fbc8,2", "1?theend") in new stack
     -- Goto (macro-hangupcall,s,11)
     -- Executing [s em macro-hangupcall:11] 
Hangup("Local/2397 em from-internal-fbc8,2", "") in new stack
   == Spawn extension (macro-hangupcall, s, 11) exited non-zero on 
'Local/2397 em from-internal-fbc8,2' in macro 'hangupcall'
   == Spawn h extension (macro-dial, h, 1) exited non-zero on 
'Local/2397 em from-internal-fbc8,2'
   == Spawn extension (macro-dial, s, 7) exited non-zero on 
'Local/2397 em from-internal-fbc8,2' in macro 'dial'
   == Spawn extension (macro-exten-vm, s, 9) exited non-zero on 
'Local/2397 em from-internal-fbc8,2' in macro 'exten-vm'
   == Spawn extension (from-internal, 2397, 1) exited non-zero on 
'Local/2397 em from-internal-fbc8,2'
     -- Ringing on port 29 - callstate=1
   == Spawn extension (ext-queues, 2000, 10) exited non-zero on 'DGV/29'
     -- IAX2/voipalc-8321 stopped sounds
     -- IAX2/voipalc-8321 answered SIP/2371-b0c064d8



Saulo Quinteiro dos Santos
Bacharel em Ciências da Computação UFPR
Cel: 	(041) 9927-5236
Com:	(041) 2141-9567


ATTO - Rodrigo escreveu:
> Saulo, já testou com um softphone, algum outro aparelho ip? Já tive 
> clientes que ocorreu isso em alguns momentos e com um snnifer de rede eu 
> pude notar que foi um momento de maior tráfego na rede, seria uma ótima 
> opção para testes!
> 
> 
> sauloquinteiro em gmail.com escreveu:
>> Bom dia..
>>
>> Pessoal estou com problemas com o soundpoint ip560,
>> Algumas ligações simplismente ficam mudas..
>> a atendente não escuta a chamada nem a pessoa que efetuou a ligação escuta.
>>
>> Alguem já passou por esse problema?
>>
>> Alguma sugestão de teste? o pior é que o problema não é padronizavel, é 
>> totalmente intermitente acontece as vezes independente de que tipo de 
>> ligação..
>>
>>
>> obrigado
>>   
> 
> 


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